Jim Hudson Lexus

EXCELLENT! JJ was very helpful, knowledgeable about LEXUS and conscientious . It was a pleasant transaction . I would ask for him again and send others to Jim Hu JJ was very helpful, knowledgeable about LEXUS and conscientious . It was a pleasant transaction . I would ask for him again and send others to Jim Hudson. More

Customer Service is Top Notch As someone who has been in service most of my career. I love when I see it done right. It's a great experience. Even have a nice thank you note from As someone who has been in service most of my career. I love when I see it done right. It's a great experience. Even have a nice thank you note from the service technician in the car. More

Jim Hudson Lexus made my first car buying experience GREAT!! Our sales person was JJ/Jay and he’s was so awesome!!! He wasn’t pushy and understood that we had a budget and needed specific things in a car. He eve Our sales person was JJ/Jay and he’s was so awesome!!! He wasn’t pushy and understood that we had a budget and needed specific things in a car. He even went the extra mile to check up on us and see if we were still happy months after our purchase. The finance people were equally wonderful and sat and negotiated interest rates for me to help us stay in our budget. We decided to include a maintenance plan in our purchase and that part of the staff continues with great service! I was worried it wouldn’t be that way because it’s Lexus and luxury and we bought a used 4Runner but they continue to treat us well and be the utmost help! And we’d been to other dealerships prior to Jim Hudson Lexus and not had great experiences so I was super down about the whole thing. But they made it so easy and I cannot recommend these people more! More

Classy, kind and professional I can honestly say that JJ is the most pleasant sales person I've ever worked with at a dealership. Polite, professional and responsive. He really lis I can honestly say that JJ is the most pleasant sales person I've ever worked with at a dealership. Polite, professional and responsive. He really listened to me and worked with me to help me find the right vehicle to meet my needs and my budget. Buying my Lexus was the most pleasant and stress-free experience I've ever had and this is my third used Lexus. Jim Henson's is definitely a cut above the rest because they get that it's about hiring the best people. More

MATT JOHNSON We have owned about 5 Lexus automobiles so far. Hands down I love this car better than past mercedes, or bmw's, We also think that the service depar We have owned about 5 Lexus automobiles so far. Hands down I love this car better than past mercedes, or bmw's, We also think that the service department is better than the above mentioned. I was thrilled to find out that Matt Johnson was is the service department. It is such a pleasure dealing with Matt. He has the most positive attitude and alway has the biggest smile when working with us. I recently went in and asked for Matt and I was told he was busy helping other customers so I had another agent working with me. I was very disappointed that I did not get Matt, as I called ahead and he knew I was coming. Matt is very thorough and takes extreme care in dealing with us and all our issues. More

Great experience! JJ was very knowledgeable about the Lexus line of vehicles. He was respectful of our budget and our desire to make sure this car was right for us. O JJ was very knowledgeable about the Lexus line of vehicles. He was respectful of our budget and our desire to make sure this car was right for us. Overall he helped us get the perfect vehicle!! More

Another great experience My service rep, Matt, is thorough, professional, informative, fun. He deserves a raise. Seriously. Whatever you’re paying him, he deserves more. My service rep, Matt, is thorough, professional, informative, fun. He deserves a raise. Seriously. Whatever you’re paying him, he deserves more. Be sure you take care of him. More

15000 check up Disappointed to know that I would be charged $160 for what amounted to a tire rotation..especially since driving an hour to get there.. Service agent Disappointed to know that I would be charged $160 for what amounted to a tire rotation..especially since driving an hour to get there.. Service agent Danny was very good More

80K mile service I always have a great experience with the service department. They are very helpful and considerate of my needs and requests in providing me with a lo I always have a great experience with the service department. They are very helpful and considerate of my needs and requests in providing me with a loaner. More

First service Mr. Mercado was wonderful and helpful in fine tuning all the settings for me. Service was complementary which is lovely for the wallet. Service was Mr. Mercado was wonderful and helpful in fine tuning all the settings for me. Service was complementary which is lovely for the wallet. Service was thorough and fast. Complimentary car was is much appreciated. More