2,151 Reviews of Jim Hudson Lexus - Service Center
Basic maintenance Danil scheduled my apt. As always he was very professional. Offered to bring me my car at the end of the day. This my 3 Lexus and I never had this k Danil scheduled my apt. As always he was very professional. Offered to bring me my car at the end of the day. This my 3 Lexus and I never had this kind of cre. Thank you More
Excellent Service! I was very pleased with the Service that was performed on my 2006 Lexus. Melvin Alston was very thorough in explaining what needed to performed on my I was very pleased with the Service that was performed on my 2006 Lexus. Melvin Alston was very thorough in explaining what needed to performed on my car. I must also commend him on his pleasant personality!!! More
Joey was very helpful in getting the required service done on the 2007 and 2016 Lexus 350’s. We look forward to working with him again when service is required. We also have a 2019 Lexus 350 that will be done on the 2007 and 2016 Lexus 350’s. We look forward to working with him again when service is required. We also have a 2019 Lexus 350 that will be ready for service soon. We love our Lexus cars! More
Great service! Took my car in for regular maintenance. I was assigned to Mr. Due. He was very thorough in looking at past services and informing me of what needed to Took my car in for regular maintenance. I was assigned to Mr. Due. He was very thorough in looking at past services and informing me of what needed to be done at this current service. I really appreciated him sharing his knowledge with me. More
20,000.00 mile oil service Have known Melvin for many, years. Always look forward to seeing him, and know when he is working with me, I don't need to go behind him, everything h Have known Melvin for many, years. Always look forward to seeing him, and know when he is working with me, I don't need to go behind him, everything has been done. On this visit I met Danny Chupek who was my service representative. What a great addition to the Jim Hudson Family! My last service was done at another dealership in the state, and the record of this service was not in the Lexus data bank. Knowing I had it done and should have the paper work in my glove box, Danny walked out with me to check. Yes, the paper work was there, but in thoes FEW minutes at the car he noticed two safety features that were not turned on. He showed he where to turn them on and where to SEE that they are turned on each time I started the car. Really enjoyed talking with him while doing paper work...GREAT addition to JHL!! More
I received excellent customer service. All of my concerns were addressed. The waiting area was very comfortable with a TV and refreshments. The complimentary carwash an extra bonus. were addressed. The waiting area was very comfortable with a TV and refreshments. The complimentary carwash an extra bonus. More
Always a pleasant experience. Associate greet you right away and are extremely friendly. Checking to make sure you are okay and if you need anything. Great customer service. away and are extremely friendly. Checking to make sure you are okay and if you need anything. Great customer service. More
Efficient and very reasonably priced service. JH customer service is the best by far and is why it’s a easy decision to go back for service. service is the best by far and is why it’s a easy decision to go back for service. More
The dealership was well maintained and I could tell that excellent customer experience was their goal. We enjoyed watching the game and snacks as we waited for service. We were satisfied with the service. excellent customer experience was their goal. We enjoyed watching the game and snacks as we waited for service. We were satisfied with the service. More
Everytime i bring my car in Shannon is always there for me. She goes the extra mile to describe what is going on with it. I will continue to bring my car to Shannon! me. She goes the extra mile to describe what is going on with it. I will continue to bring my car to Shannon! More