Jim Hudson Lexus - Service Center

Always fantastic. Love Jim Hudson Lexus!!!!!! Always a professional experience. Love Melvin! What a true pro!!He explains and educates me about what was the issue was and what was done to correct Always a professional experience. Love Melvin! What a true pro!!He explains and educates me about what was the issue was and what was done to correct the issue More

ROUTINE SERVICE-OIL CHANGE; CLEANED hEADLAMPS Appointment easily made. Attendant was very courteous and knowledgeable. Reviewed my service record to advise if additional service was needed. Wor Appointment easily made. Attendant was very courteous and knowledgeable. Reviewed my service record to advise if additional service was needed. Work was done promptly and efficiently. Have always had a positive experience with routine maintenance. worked with Melvin Austin More

Pleasant and professional The service team is always prompt and professional. They communicate any issues and efficiently work with you yo get the service done properly and tim The service team is always prompt and professional. They communicate any issues and efficiently work with you yo get the service done properly and timely. More

Fabulous and quick service! Check engine light came onand I panicked. I am a single Mom with 3 children. I called Darryn and within 30 minutes service scheduled pick up. I had a loaner in less than 2 onand I panicked. I am a single Mom with 3 children. I called Darryn and within 30 minutes service scheduled pick up. I had a loaner in less than 2 hours. Received a video text of the findings. My car was back 24 hours after it left. I am a loyal Lexus customer! More

Brought car in for 90k service, Joey Pouge took great care of me. Car service was completed timely, and the crew also did a great job cleaning the car. See you guys in 5,000 miles. care of me. Car service was completed timely, and the crew also did a great job cleaning the car. See you guys in 5,000 miles. More

Had my 2016 Lexus serviced including GPS update and tires rotated.Shannon was absolutely terrific. Could not have been better. Car was very clean afterwards. Thank you. rotated.Shannon was absolutely terrific. Could not have been better. Car was very clean afterwards. Thank you. More

Fantastic customer service excellent customer service, quick response to customer needs and requests. I am always recommending this dealership to my associates. Keep up the exce excellent customer service, quick response to customer needs and requests. I am always recommending this dealership to my associates. Keep up the excellent customer service. More

Excellent service I don't do minimums on demand so I just write stuff here as a filler. I have warned you before that if you keep insisting on this I will ignore these I don't do minimums on demand so I just write stuff here as a filler. I have warned you before that if you keep insisting on this I will ignore these requests. Now, though, since you have already pissed me off, I will tell you how I REALLY feel about my visit. My ten year-old GS 460 died in the road because of a "stoppage in the drainage system" which caused "overflow water to shut down the computer" which in turn caused me to have it towed to the dealer. Once there, service was prompt, professional, courteous, and satisfactory, EXCEPT for the cost. If you believe anyone could be happy about paying $778 to fix such a BS failure you are insane. I remain happy with our LS 500 (our eighth Lexus) and the dealership, but see this as a Lexus failure. I will probably not replace this vehicle with a ninth Lexus. More

Had flat tire that could not be repaired. Dealership quickly took care of the problem on a Saturday afternoon. Only regret was that the tire was pricey. quickly took care of the problem on a Saturday afternoon. Only regret was that the tire was pricey. More

All my car service needs were met. First class, very professional and all the staff is attentive and very friendly. Everyone goes all the way to ensure that all your questions are answe First class, very professional and all the staff is attentive and very friendly. Everyone goes all the way to ensure that all your questions are answered and that your car service experience is positive!!!! More