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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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December 31, 2019

The service was timely and efficient. The loaner car made the whole experience super easy. It could not be done any better or more convenient. Thanks. More

by Halldh91
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2019

15,000 Mile Service From the first person you encounter to the last person, you are made to feel as though you are the only customer in service department. More

by carolm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryn Russ, Shannon Stratford
December 23, 2019

Sam Mercado IS THE MAN service SAM MERCADO SERVICE GREAT KIND WELL SPOKEN ALWAYS TAKES GOOOOD CARE OF ME THE CUSTOMER HAS CAR READY ALWAYS WHEN SAID DOES A GREAT JOB EVREY TIME!!! More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2019

Employees were very courteous. Waiting area and snacks were excellent. Did a good job cleaning car up. Gave estimate up front which helped. Tried to please customers. More

by calhoun325
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
December 21, 2019

Best service team ever Awesome service and the only place I would take my Lexus! Danny was so nice to work with and I loved getting the little video from my service tech whi More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2019

Great experience! It is always a pleasant experience when I bring my car in for service. They are very trustworthy and honest. I appreciate their advise and experience More

by Sandee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2019

We always feel like we are in the home of friends when we are at Jim Hudson Lexus. Fast courteous professional service. Issues resolved. Recommendations for taking care of my Lexus today and in the future More

by Doug
Recommend Dealer
Yes
Employees Worked With
Lalo Bellamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Foreman, Shannon Stratford
December 19, 2019

Great service I took my car in for a routine service. I experienced great customer service. Sam communicated with me about my service and answered all of my quest More

by DebraC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2019

Routine service The technician was very pleasant and the service was extremely timely. He explained everything that was involved in the 60,000-mile service visit and More

by meesie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2019

Have never had an issue dealing with either sales or with the service department. The service department is excellent, they do quality work and are very timely. More

by Byrdharry
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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