Jim Hudson Lexus - Service Center

Professional and courteos. Excellent service from start to finish from Mr. Melvin Alston. He is an excellent service advisor, He kept me informed about my vehicle, Dealership wa Excellent service from start to finish from Mr. Melvin Alston. He is an excellent service advisor, He kept me informed about my vehicle, Dealership was nice and clean throughout. I am very satisfied with my experience. My vehicle was also cleaned and washed. More

Excellent service As usual, service department was awesome. My wait was longer than expected and they give me a loaner so I could go on with my day. As usual, service department was awesome. My wait was longer than expected and they give me a loaner so I could go on with my day. More

I had a tight window of time to get my RX 350 in for the 40,000 mile service- I was early for my appointment and met by Danny Chupek in the lane, who assured me they would meet my required exit time. They d 40,000 mile service- I was early for my appointment and met by Danny Chupek in the lane, who assured me they would meet my required exit time. They did, and we were right on time for our next appointment- Thanks! More

good service good location good service friendly staff will recommend to other. My service work was under recall so it was free to me. Loaner was given to return h good location good service friendly staff will recommend to other. My service work was under recall so it was free to me. Loaner was given to return home. More

Professional, efficient and Courteous You greeted me Professional, efficient and Courteous You greeted me with a smile and I appreciated that very much. Please continue doing what you are doing!!! I Professional, efficient and Courteous You greeted me with a smile and I appreciated that very much. Please continue doing what you are doing!!! I enjoyed my time there More

Outstanding service. Service was timely. Stated how long it would take to reprogram the Data Communication module. Service reps were courteous and professional. Explained Service was timely. Stated how long it would take to reprogram the Data Communication module. Service reps were courteous and professional. Explained what was included in the 40K or 48 months service.. More

oil change Melvin Alston was my Service Consultant and did a superb job. I needed a belt when I went in for an oil change. He called, explained the issue, told m Melvin Alston was my Service Consultant and did a superb job. I needed a belt when I went in for an oil change. He called, explained the issue, told me the additional cost and the time it would take to install. They notified me when the car was ready. When I returned to pick it up it was waiting - everything was completed and the car had been washed More

Service As usual Shannon offered fantastic customer service! I had my windshield replaced while I had my vehicle there for service and she made sure everythin As usual Shannon offered fantastic customer service! I had my windshield replaced while I had my vehicle there for service and she made sure everything was completed in a timely manner. More

Great service Great service, super care for the car, and detailed explanation of the service performed. Good suggestions for safe placement of the floor mats under Great service, super care for the car, and detailed explanation of the service performed. Good suggestions for safe placement of the floor mats under the accelerator. More

James Great help, support and service coordination by Shaun and the service team and members. Great waiting area and atmosphere while waiting for services Great help, support and service coordination by Shaun and the service team and members. Great waiting area and atmosphere while waiting for services and support. More