Jim Hudson Lexus - Service Center

Traveling out of state - Jim Hudson Lexus was a life saver! Live in Tennessee and was traveling through South Carolina when my radiator sprung a leak (at almost 200,000 miles). Had my Lexus towed to Jim Judson Live in Tennessee and was traveling through South Carolina when my radiator sprung a leak (at almost 200,000 miles). Had my Lexus towed to Jim Judson dealership late Friday night and they had a new radiator installed by lunch time the next day (Saturday). I am so thankful they worked me into their busy Saturday service scheduled and allowed me to get back on the road. Highly recommend this dealership. Kent More

Service was excellent. Time for service was also excellent. Waiting area was comfortable and inviting. Service writer was very friendly and accommodating. Will return for service. excellent. Waiting area was comfortable and inviting. Service writer was very friendly and accommodating. Will return for service. More

Great service Very pleased with service we received, very personal and professional and courteous representative who greeted and handle our service. He made us fee Very pleased with service we received, very personal and professional and courteous representative who greeted and handle our service. He made us feel welcomed and glad we choose Jim Hudson dealership for our cars. More

Recall for software update We were met and treated nicely this day by all that we met. Snacks were good and the loaner was nice which we greatly appreciated. We were met and treated nicely this day by all that we met. Snacks were good and the loaner was nice which we greatly appreciated. More

Wheel Swap TOYOTA 4Runner I don't own a Lexus but still take all my Toyota's to these folks. Actually prefer Adam to do my work if he's available. They all take care of your I don't own a Lexus but still take all my Toyota's to these folks. Actually prefer Adam to do my work if he's available. They all take care of your stuff. Danil was my service adviser. He's a very nice person to work with. More

Quick & courteous Always looking after my best interests. I have always been treated fairly. I will certainly have Lexus in mind when considering a new purchase. Thank Always looking after my best interests. I have always been treated fairly. I will certainly have Lexus in mind when considering a new purchase. Thank you. More

Everything went smoothly. Thank you. I was there longer than an hour. More like an hour and a half. Sam was very nice. I drank a Diet Coke. than an hour. More like an hour and a half. Sam was very nice. I drank a Diet Coke. More

Danny Chupek was wonderful! He was professional, courteous, and efficient! It was the best service I’ve ever had at Jim Hudson Lexus. 😃 I love working with the people in the service department! courteous, and efficient! It was the best service I’ve ever had at Jim Hudson Lexus. 😃 I love working with the people in the service department! More

Scheduled Maintenance Service Scheduling was accomplished via telephone and appointment accepted. I was promptly met upon arrival by the service writer and details of the visit dis Scheduling was accomplished via telephone and appointment accepted. I was promptly met upon arrival by the service writer and details of the visit discussed and approved. Waiting time was normal and in accordance with what was expected for the amount of work to be accomplished. I was kept abreast of the progress as work was being done and given an expected completion time. More

Outstanding service. The service was timely and professional. The service advisor was excellent, prompt and professional. Service was timely and outstanding. The video was very good. professional. The service advisor was excellent, prompt and professional. Service was timely and outstanding. The video was very good. More