Jim Hudson Lexus - Service Center

Personalized Service From the time I drove my car into the bay, until I was escorted to my vehicle, I received personalized, high quality service. At Jim Hudson Lexus o From the time I drove my car into the bay, until I was escorted to my vehicle, I received personalized, high quality service. At Jim Hudson Lexus of Columbia, you feel like a valued guest - not a customer. My service rep., Sam, did a great job at meeting my needs, and had several 😁. I also appreciated the added feature of an audio assessment. I felt like I was right there with the maintenance specialist. Thank you Sam! Jim Huson Lexus is privaledge to have you! Til next time, keep up the excellent service! Mirra Cleveland 🤗 More

Always excellent I had an appointment Melvin, but he was very busy. Sam addressed all of my needs and set up my maintenance schedule and kept me informed. Excellent I had an appointment Melvin, but he was very busy. Sam addressed all of my needs and set up my maintenance schedule and kept me informed. Excellent job. Keep up the good service. More

Helping me with my car getting serviced was excellent/ When I asked about the status of my car the service reps was quick to check into it and answered my questions in a professional manner. When I asked about the status of my car the service reps was quick to check into it and answered my questions in a professional manner. More

The Jim Hudson Lexus Experience I dropped my LS 500 off for service and I must say that my service technician Danil Weih was the most pleasant guy that I have met in a long time. He I dropped my LS 500 off for service and I must say that my service technician Danil Weih was the most pleasant guy that I have met in a long time. He kept me posted with a video of the repairs that were being completed on my vehicle they text messages. That way I was updated throughout the entire repair process. Great service guys!!! More

Excellent Service The service staff was very accommodating and professional. Shannon did an excellent job explaining my options and made recommendations that worked for The service staff was very accommodating and professional. Shannon did an excellent job explaining my options and made recommendations that worked for me. I don't remember the gentleman name that welcomed my wife and I when we arrived, he was very personal and polite. More

Professional and friendly . . . courteous As always, was a totally positive experience from making the appointment online, the friendly professional greeting, being updated on progress as I wa As always, was a totally positive experience from making the appointment online, the friendly professional greeting, being updated on progress as I waited (by choice) and the thorough verbal report about the work done on my car. More

Excellent customer satisfaction Darren Russ makes you feel special every time he sees you and Erik Due was great too. He kept me informed of how my service was going and both asked Darren Russ makes you feel special every time he sees you and Erik Due was great too. He kept me informed of how my service was going and both asked if I needed anything during my wait. Great experience and great customer service! More

Thank you. I had a great experience. Very efficient, I was able to get courteous vehicle to run errand and Danil texted me when car was ready. I was in my car ou I had a great experience. Very efficient, I was able to get courteous vehicle to run errand and Danil texted me when car was ready. I was in my car out the door quickly. Thank you Danil. More

RX 350 Everyone I encountered was most helpful, friendly, and knowledgeable. Everyone went out of their way to be of assistance. Service dept was excellent Everyone I encountered was most helpful, friendly, and knowledgeable. Everyone went out of their way to be of assistance. Service dept was excellent and efficient. Facility was very clean and waiting area was well supplied. More

Excellent service. Service representative and service dept are always so courtesy and helpful. Really appreciate this. That is why we keep coming back to Lexus! Very Service representative and service dept are always so courtesy and helpful. Really appreciate this. That is why we keep coming back to Lexus! Very happy with my Lexus. More