Jim Hudson Lexus - Service Center

Excellent Customer Service Great job providing excellent service. Mr Alston ensured that all my needs were met and I was taken care of. Thanks again for all that you do. Great job providing excellent service. Mr Alston ensured that all my needs were met and I was taken care of. Thanks again for all that you do. More

Hit it out of the Park Jim Hudson Lexus has hit yet another home run. Their maintenance staff provided excellent and speed service to get my car into the shop for a service Jim Hudson Lexus has hit yet another home run. Their maintenance staff provided excellent and speed service to get my car into the shop for a service. Their attitudes and overall support is nothing short of OUTSTANDING. It is always a pleasure to deal with an organization that takes customer satisfaction as the mantra for their service. These folks are simply the best More

10,000 Mile Service I am still amazed at the excellent service received at Jim Hudson Lexus. From the moment I drive in until the moment I drive away, everyone is there I am still amazed at the excellent service received at Jim Hudson Lexus. From the moment I drive in until the moment I drive away, everyone is there to make me feel special, and valued as a customer. Normally I don't enjoy waiting for service, but the waiting area atmosphere is comfortable and inviting. I don't mind the time it takes to service my car. Thank you for making each visit a memorable experience. Erik Due was so efficient, and he made my visit even more pleasant. Another added bonus was having Darryn Russ find me in the waiting area and visit with me. Your service and employees are outstanding. More

Completely Satisfied. I've visited this dealership on more than one occasion and I've been completely satisfied with every outcome. It is obvious that the focus here is Cus I've visited this dealership on more than one occasion and I've been completely satisfied with every outcome. It is obvious that the focus here is Customer Satisfaction. The treatment of every customer and the quality and care of all of the services is second to none. More

Battery Did a great job to research the battery history. Covered under warranty. Service was very quick. The wait time was relaxing. Keep up the good wo Did a great job to research the battery history. Covered under warranty. Service was very quick. The wait time was relaxing. Keep up the good work. More

Great Experience As always my experience was awesome. I was assisted immediately upon my arrival and all of my concerns were addressed without issue. Thanks Lexus Team As always my experience was awesome. I was assisted immediately upon my arrival and all of my concerns were addressed without issue. Thanks Lexus Team! More

30,000 mile maintenance Worked with Erik from time of check in, loaner paperwork until I got my car was ready. Erik explained all work to be done, sent me text information a Worked with Erik from time of check in, loaner paperwork until I got my car was ready. Erik explained all work to be done, sent me text information and car was ready when stated it would be. Erik was personable during the process. Honestly, best services and updates that I have received in many years. More

Service Very efficient with the drop off of my car and paperwork for a loaner and getting me on my way to work in a matter of minutes. Thank you Very efficient with the drop off of my car and paperwork for a loaner and getting me on my way to work in a matter of minutes. Thank you More

Very impressive! Shannon Stratford is very friendly and helpful. She explained everything to me clearly and texted me to keep me update about my car when I was waiting Shannon Stratford is very friendly and helpful. She explained everything to me clearly and texted me to keep me update about my car when I was waiting in the lobby.. Very impressive! More

Excellent The service at Jim Hudson Lexus IS always impeccable and they make it easy to schedule. The use of a courtesy car is always convenient The service at Jim Hudson Lexus IS always impeccable and they make it easy to schedule. The use of a courtesy car is always convenient More