2,177 Reviews of Jim Hudson Lexus - Service Center
Everytime I visit Lexus I have a pleasureable experience! Everyone is always very polite and speaks to me. Service is done in a timely manner and done with expertise. Everything is thorough and well-explained Everyone is always very polite and speaks to me. Service is done in a timely manner and done with expertise. Everything is thorough and well-explained that is going to be done. The snacks and drinks are a plus too:) More
Always excellent Great service always. Clean and courteous. Comfortable waiting areas. Melvin is outstanding. Ron Best is the best. I do not trust anywhere else for m Great service always. Clean and courteous. Comfortable waiting areas. Melvin is outstanding. Ron Best is the best. I do not trust anywhere else for my Lexus service. More
Excellent I appreciate being able to take the loaner home when my car was not ready. I also appreciate it being delivered to my home in Sumter the next morning. I appreciate being able to take the loaner home when my car was not ready. I also appreciate it being delivered to my home in Sumter the next morning. More
Excellent experience with the Service team I made my service appointment with Melvin who was so helpful. He even returned my call twice to schedule my appointment. When I brought my car I. For I made my service appointment with Melvin who was so helpful. He even returned my call twice to schedule my appointment. When I brought my car I. For service Melvin was on vacation, but Shannon took great care of me. My experience with Service team was amazing. I live in Charlotte and I will drive to Jim Hudson for service anytime. Thanks for a great experience. More
Awesome dealership - the epitome of customer service! My most recent visit was to have my 2017 ES 350 serviced. I marvel at the cleanliness of the dealership and how friendly the staff is. Second to NON My most recent visit was to have my 2017 ES 350 serviced. I marvel at the cleanliness of the dealership and how friendly the staff is. Second to NONE. I always like to look around at the new models while I am there so I can start my wish list! More
Excellent service It is a pleasure to take my Lexus to be serviced at Jim Hudson Lexus. The staff is very friendly and the dealership is super clean! It is a pleasure to take my Lexus to be serviced at Jim Hudson Lexus. The staff is very friendly and the dealership is super clean! More
Been always good I have always had the best service. I have been accommodated when I had an emergency and did not have an appointment. My car has had the best service I have always had the best service. I have been accommodated when I had an emergency and did not have an appointment. My car has had the best service since I bought it. Has never been anywhere else. More
Excellent service department The service department is very knowledgeable and friendly. There is no other place I would take my Lexus in for service. Jim Hudson Lexus IS the best! The service department is very knowledgeable and friendly. There is no other place I would take my Lexus in for service. Jim Hudson Lexus IS the best! More
Professional and courteous Rep was courteous, professional and patient with my questions and concerns. He explained exactly what was included in the service and the costs before Rep was courteous, professional and patient with my questions and concerns. He explained exactly what was included in the service and the costs beforehand, and encouraged me to contact him if service was unsatisfactory in any way. You could tell he really enjoyed his job. More
Regular oil change My wife took her RX350 in for a regular oil change. Alex was the service adviser and and he was very professional and made sure everything was done to My wife took her RX350 in for a regular oil change. Alex was the service adviser and and he was very professional and made sure everything was done to my wife's satisfaction. They also washed and vacuumed it before she left. Would recommend Jim Hudson Lexus to everyone. More