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Jim Hudson Lexus - Service Center

Columbia, SC

5.0
2,234 Reviews
Today: 7:00 AM - 6:00 PM Open Now
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2,234 Reviews of Jim Hudson Lexus - Service Center

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December 17, 2024

We have been a customer with this dealership for about 14 years. The reason we are a loyal customer is because of the personalized, impeccable service both in terms of sales and service department. More

by RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Jim Hudson Lexus responded

Thank you for your loyalty and kind words about Jim Hudson Lexus of Columbia! We're delighted to hear that our personalized service has kept you coming back for 14 years. We look forward to continuing to serve you in the future!

December 14, 2024

Deanna Parnell is an asset to your company. She takes good care of me and doesn’t over sell and is not pushy. More

by uzair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Jim Hudson Lexus responded

Thank you for your feedback! We’re so glad to hear that Deanna has been taking great care of you. Her approach of being helpful without being pushy truly makes a difference. We appreciate your kind words and look forward to serving you again at Jim Hudson Lexus!

December 12, 2024

The service staff was very courteous and knowledgeable. they took care of me quickly and only serviced what was necessary they did not try to sell me things I did not need, GREAT STAFF MUST HAVE A GREAT MA More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jim Hudson Lexus responded

Thank you for the wonderful feedback, Mike! We’re thrilled to hear that our service team at Jim Hudson Lexus provided courteous, knowledgeable, and honest care. We’ll be sure to share your kind words with Deanna and the entire team. Your satisfaction is our priority, and we look forward to serving you again!

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December 10, 2024

The staff is very professional and helpful. The facility is clean and has great accommodations. More

by emmajor77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Jim Hudson Lexus responded

Thank you for your kind words! We're delighted to hear that our professional staff and comfortable facility made your visit a great experience. Jim Hudson Lexus looks forward to welcoming you back!

December 08, 2024

Have always had excellent experience with both sales and service. It was a pleasure to work with Melvin on December 5. More

by starrharvey318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Jim Hudson Lexus responded

Thank you for your feedback! We’re so glad to hear you've had excellent experiences with both sales and service at Jim Hudson Lexus. It’s great to know Melvin made your visit a pleasure. We appreciate your continued trust and look forward to assisting you again in the future!

December 06, 2024

Very pleased with service. Howard Davis and Milton Alston were professional. Car was also cleaned. They picked up and return car in a timely manner! More

by llzarpentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Davis
Dec 09, 2024 -

Jim Hudson Lexus responded

Thank you for your wonderful review! We’re so glad to hear you were pleased with the service provided by Howard and Milton. It’s great to know that your car was taken care of and returned in a timely manner. We appreciate your feedback and look forward to serving you again in the future!

Dec 09, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Howard and Milton provided you with professional service at Jim Hudson Lexus of Columbia. It's great to know the car was cleaned and returned promptly as well. Thank you for sharing your experience!

December 05, 2024

Excellent service and care at the dealership. Deanna is wonderful, always caring and has great customer service. More

by hth4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Deanna provided you with excellent service at Jim Hudson Lexus of Columbia. Thank you for sharing your experience, and we look forward to serving you again!

December 05, 2024

This was first time experience with Jim Hudson Lexus service department, and it was awesome! More

by m.cham3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We are so glad that our team was awesome. See you next time!

December 05, 2024

My experience with Jim Hudson Lexus of Columbia has been awesome. I feel respected as a valued customer with every phone call and visit. The personnel that has taken care of and serviced my vehicle has been More

by Grandpattycake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lalo Bellamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Goley, Alex Wilson
Dec 05, 2024 -

Jim Hudson Lexus responded

Thank you for your wonderful feedback! We’re thrilled to hear that your experience with Jim Hudson Lexus of Columbia has been so positive. Our team takes great pride in treating every customer with respect and providing exceptional service. It’s great to know that our staff’s professionalism, kindness, and attentiveness have made your visits enjoyable. We look forward to continuing to provide you with the excellent service you deserve!

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December 02, 2024

Outstanding customer service from sales to the service department. Darryn Russ and Deanna Parnell are the best! More

by glennpti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
Dec 02, 2024 -

Jim Hudson Lexus responded

Thank you for your wonderful review! We're so glad to hear that Darryn and Deanna provided outstanding customer service during both your sales and service experience at Jim Hudson Lexus. We truly appreciate your kind words and are grateful for your support. We look forward to serving you again in the future!

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