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Jim Hudson Lexus - Service Center

Columbia, SC

5.0
2,235 Reviews

2,235 Reviews of Jim Hudson Lexus - Service Center

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September 07, 2024

Jared Professional knowledgeable kind customer service. Technician’s video of services performed is definitely a plus being a woman who is a woman concerned about being taking advantage of. Little to no w More

by Kmackjack62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Sampson
Sep 09, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Jared and our team at Jim Hudson Lexus of Columbia provided excellent service and transparency. It's great knowing you felt comfortable with the process, including the technician's video update. Thanks for sharing your experience!

September 06, 2024

Always courteous and informative. I have never had a bad experience with my maintenance service. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Jim Hudson Lexus responded

James, we couldn't ask for a better review of Jim Hudson Lexus of Columbia! Thanks for choosing us for your service needs.

September 05, 2024

Danil is great to work with! Listen to the client and updates daily. Columbia SC More

by pbeerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Jim Hudson Lexus responded

Thank you for your feedback! We’re glad to hear that Danil provided excellent service by listening to your needs and keeping you updated daily. We appreciate your kind words and are pleased that your experience with us was positive. If you need any further assistance, our team is here to help.

September 03, 2024

Probably the best customer since I have ever had in an auto repair facility. The employee was definitely well trained and did everything he could to make sure I was comfortable and happy. At the end of th More

by mattmanglos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
Sep 03, 2024 -

Jim Hudson Lexus responded

We're delighted to hear you had such a positive experience at Jim Hudson Lexus of Columbia. Our team always aims to provide top-notch service and clear communication. Thanks for sharing your feedback!

September 02, 2024

Always a great experience. Car was delivered and picked up promptly. Service dept sent video and kept me abreast. More

by vedwards3809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jim Hudson Lexus responded

Thank you for your review! We’re glad to hear that you had a great experience and that our team kept you updated with timely videos. If you need anything else, we’re here to help!

August 30, 2024

We have had our 2024 lexus RX350 for 8 months now. From purchase to now we have been treated great by Jim Hudson Lexus. We bouth the car.from Paule Ogburn. He was fantastic. Best buying experience More

by ebdurant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paule Ogburn
Sep 02, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your experience! We're delighted to hear that both Paule and Tanner have provided exceptional service throughout your time with Jim Hudson Lexus of Columbia. Enjoy every moment with your 2024 Lexus RX350, and we appreciate the recommendations!

August 30, 2024

Great atmosphere with an extremely friendly and professional team! The communication was clear and prompt. More

by gcasleysawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Goodman (Five stars!)
Aug 30, 2024 -

Jim Hudson Lexus responded

We're delighted to hear you enjoyed the atmosphere and found our team at Jim Hudson Lexus of Columbia friendly and professional. Thanks for sharing your experience!

August 28, 2024

Excellent service, technician and service representative did a great job keeping me informed. Would recommend them for Lexus. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Jim Hudson Lexus responded

Tony, thanks for recommending Jim Hudson Lexus of Columbia! We're glad to hear our team kept you well-informed and provided excellent service.

August 28, 2024

I had a minor problem with my Lexus. Call Danny and left a message. Return call shortly and had a appointment setup for the next day. Was end out in a timely manner. Staff is very know More

by blackmon.michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Jim Hudson Lexus responded

Thank you for your loyalty over the past 15 years, Michael! We're glad to hear Danny and our team at Jim Hudson Lexus of Columbia provided timely and knowledgeable service. We appreciate your continued trust in us!

August 24, 2024

Excellent customer service provided by Melvin Alston and service technician! It was an absolute exceptional experience! More

by Black Butterfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your exceptional experience with Melvin and our service technician at Jim Hudson Lexus of Columbia! We're delighted to hear about the excellent customer service you received.

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