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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,178 Reviews

2,178 Reviews of Jim Hudson Lexus - Service Center

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March 15, 2023

Great experience. Scheduled my oil change online. Was very easy. Melvin was my service advisor. Super friendly and thorough. More

by ccrompton79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Hudson Lexus responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with Melvin and the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you back again down the road!

March 15, 2023

Great service today no issues or concerns vehicle returned. Pick up service was on schedule More

by Jammauth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Jim Hudson Lexus responded

Thank you for your confidence in Jim Hudson Lexus of Columbia, and for your business. We are grateful to have you as a customer!

March 14, 2023

Very professional both service and sales personnel. Sam in service has always been most helpful snd congenial. Ron in sales was a pleasure to work with.Your tech lady was extremely helpful. You have a More

by barrytc525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Jim Hudson Lexus responded

Thank you for the review! We are so glad to hear that Sam and Ron delivered such a successful service experience. Drive safely, and we hope to see you back again at Jim Hudson Lexus of Columbia!

March 13, 2023

The operation is smooth an the work is done in a reasonable amount of time. Good communication. Danil was a great coordinator and very professional. More

by BJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Jim Hudson Lexus responded

BJ - It's great to hear that Danil took such great care of you! Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your experience. Safe travels ahead!

March 13, 2023

Great service, great people,great atmosphere, great product. Accommodating and pleasant. Always welcoming and friendly. More

by vernawdow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Jim Hudson Lexus responded

We appreciate your business and your review! It is validating to our team to know we are providing this level of service and care to you! Thank you for your business, from your friends at Jim Hudson Lexus of Columbia.

March 12, 2023

Very clean and easy to make my appointment. The staff was courteous. Repair was done in a timely manner. More

by harri221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Jim Hudson Lexus responded

Thank you for the review! We appreciate your business and hope. to see you back again at Jim Hudson Lexus of Columbia. Safe travels!

March 11, 2023

Good customer service, professional and courteous. Great on explaining condition of vehicle and service needed. More

by Blmoses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

Jim Hudson Lexus responded

We are so happy that the Jim Hudson Lexus of Columbia team delivered an excellent experience, and thank you for taking the time to leave us a review!

March 09, 2023

I worked with Erik Due and he is always so helpful and answers all of my questions. (I worked with Erik last time at my very first visit and I will always ask for him) I had a question while I was waiting More

by yabyab
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Jim Hudson Lexus responded

Thank you for stopping by to share your service experience with Erik and the team at Jim Hudson Lexus of Columbia! We appreciate your compliments on our waiting area, and look forward to assisting you again in the future!

February 22, 2023

I have received an excellent schedule maintenance auto check up. I was sent an email with a video showing that I had an issue w/ rear right tire and the tire had to be replace. The other check points, whi More

by jayrob1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

jayrob1966 responded

I am well pleased with the great service that I have received from Jim Hudson's Lexus

Feb 22, 2023 -

Jim Hudson Lexus responded

Thank you for taking the time to recommend the Jim Hudson Lexus of Columbia team! We're grateful for your continued confidence in us to get the job done. We're always here to help. Drive safely!

February 01, 2023

Excellent prompt well managed service. Explain what they will do and what can wsit until next service More

by jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Jim Hudson Lexus responded

Thanks for leaving Jim Hudson Lexus of Columbia a five-star review! It's great to hear when our customers are satisfied with their experiences. Take care, and we'll see you next time!

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