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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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May 22, 2021

The service department is wonderful. Danny and the entire staff are very friendly and efficient. I was kept abreast of what needed to be done and when it would be completed. I'm always pleased with the servi More

by Love my lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Jim Hudson Lexus of Columbia, and we will certainly let Danny know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

May 19, 2021

Danil Weil did a great job in keeping me informed and even checking on a package that I thought I had left in the back of the loaner. The service that Lexus gives is unheard of and makes me feel proud t More

by Anne B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Jim Hudson Lexus responded

Anne - Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Jim Hudson Lexus of Columbia team. We are wishing you safe travels and hope to see you again down the road!

May 19, 2021

Professional service and Personnel, the waiting time wasn’t bad with the service they had to do. Very clean place. The people that works there are real friendly, they always say hi or how you are doing More

by Franklinblyden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Jim Hudson Lexus of Columbia, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

May 19, 2021

Dropped off the car for service in the morning. They had all of the paperwork ready so I could get on with my work day. They called midmorning to discuss a few items explaining the need and cost. Texted me More

by carowner
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Jim Hudson Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you again down the road!

May 19, 2021

Your service department is excellent! I am always received in a courteous and professional manner. My Lexus has been the easiest to maintain, and should there be issues, I know my car and I don’t wi More

by Junk lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Jim Hudson Lexus responded

Thank you for your continued business and your confidence in our service team! We are happy to know that you are always so well taken care of. Hope to see you again at Jim Hudson Lexus of Columbia!

May 16, 2021

great service. expected on time service results. very professional. Always a pleasant experience. Waiting room comfortable and very clean. Service personnel very efficient. Great experience. More

by DENNISPATCOSTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Jim Hudson Lexus responded

Dennis - It means a lot to hear that you enjoy your visits with us at Jim Hudson Lexus of Columbia. Thank you so much for trusting us with your auto service needs! We appreciate your business and look forward to assisting you next time.

May 14, 2021

I have always had a great experience at Jim Hudson Lexus in sales and service! The waiting room area is perfect for work or relaxation. More

by cookinjudge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to review us! Hearing that you are so confident in the Jim Hudson Lexus of Columbia team made our day. Drive safely, and we hope to see you again down the road!

May 14, 2021

Always a pleasant service experience and you can tell that the customer is the focus. I always make use of the business center and wifi to get work accomplished while waiting. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Jim Hudson Lexus responded

Dave - Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you again down the road!

May 13, 2021

Scheduling service was an easy task with the online schedule. Upon arrival I received friendly, courteous service from the whole team! Thank you all for a great job. More

by jrt447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Jim Hudson Lexus responded

Thank you for the kudos! It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Jim Hudson Lexus of Columbia!

May 13, 2021

Delivered what was expected on time and precisely as needed. Waiting room was comfortable and well stocked with drinks anc snacks. Everyone was friendly and at the same time business oriented. More

by JEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to share about your positive service experience! We are happy to have you as a customer here at Jim Hudson Lexus of Columbia. Drive safely and we hope to see you again!

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