Jim Hudson Lexus - Service Center

Erik Due always takes such good care of us when it's time to bring our car in for service! Very knowledgeable and we feel we are always in very good hands! to bring our car in for service! Very knowledgeable and we feel we are always in very good hands! More

Melvin Alston was my representative who did a 5 Star job listening to my issues, addressing them and assuring me I was in good hands with Lexus Service for duration of ownership. listening to my issues, addressing them and assuring me I was in good hands with Lexus Service for duration of ownership. More

Staff members are always courteous and explain needed services and costs. I am usually able to get an appointment that is convenient for me. I live in Irmo and would love to be able to get service clos services and costs. I am usually able to get an appointment that is convenient for me. I live in Irmo and would love to be able to get service closer to my home. More

This is my first Lexus (NX300) and I couldn't be happier with my decision to purchase this vehicle. One of my tires picked up a 1" screw and was losing air. Since I was very close to 5000 miles, I sched with my decision to purchase this vehicle. One of my tires picked up a 1" screw and was losing air. Since I was very close to 5000 miles, I scheduled my first service appointment to include the repair of the tire. Scheduling was super easy: I went online about 9:00pm Sunday night, got an appointment the next day at 10:30. Check-in was a breeze and my Service consultant met with me within 5 minutes of my arrival. Danil Weih. Danil was very professional Anand courteous. He answered my many questions about my car operation friendly and patiently. More

Excellent Customer Skills and Service. I had 120000 mile service performed on my rx450h. Sam Mercado gave me pricing upfront and kept me informed on when it would be done and also if there was anything else service performed on my rx450h. Sam Mercado gave me pricing upfront and kept me informed on when it would be done and also if there was anything else that needed attention. More

This appointment service for my vehicle was the first time in. Shaun was very nice. Definitely will be back for more servicing on my vehicle. time in. Shaun was very nice. Definitely will be back for more servicing on my vehicle. More

The service representative, Erik Due was very attentative. Kept me updated on the progress of my service. Erik was very pleasant and easy to work with. attentative. Kept me updated on the progress of my service. Erik was very pleasant and easy to work with. More

Service is always great! The time for service seems to have improved, especially when you wait for your vehicle. Thanks for that! It means a lot. have improved, especially when you wait for your vehicle. Thanks for that! It means a lot. More

Shannon took good care of me and checked in on me while I waited. Always appreciate the car wash before the car is returned to me. waited. Always appreciate the car wash before the car is returned to me. More

Associates are always professional. There are comfy accommodations and great interest is given to customer satisfaction. Availability of a courtesy vehicle is definitely a reason for repeat patronage. accommodations and great interest is given to customer satisfaction. Availability of a courtesy vehicle is definitely a reason for repeat patronage. More