Jim Hudson Lexus - Service Center

This is my first Lexus (NX300) and I couldn't be happier with my decision to purchase this vehicle. One of my tires picked up a 1" screw and was losing air. Since I was very close to 5000 miles, I sched with my decision to purchase this vehicle. One of my tires picked up a 1" screw and was losing air. Since I was very close to 5000 miles, I scheduled my first service appointment to include the repair of the tire. Scheduling was super easy: I went online about 9:00pm Sunday night, got an appointment the next day at 10:30. Check-in was a breeze and my Service consultant met with me within 5 minutes of my arrival. Danil Weih. Danil was very professional Anand courteous. He answered my many questions about my car operation friendly and patiently. More

This appointment service for my vehicle was the first time in. Shaun was very nice. Definitely will be back for more servicing on my vehicle. time in. Shaun was very nice. Definitely will be back for more servicing on my vehicle. More

Service is always great! The time for service seems to have improved, especially when you wait for your vehicle. Thanks for that! It means a lot. have improved, especially when you wait for your vehicle. Thanks for that! It means a lot. More

The service representative, Erik Due was very attentative. Kept me updated on the progress of my service. Erik was very pleasant and easy to work with. attentative. Kept me updated on the progress of my service. Erik was very pleasant and easy to work with. More

Shannon took good care of me and checked in on me while I waited. Always appreciate the car wash before the car is returned to me. waited. Always appreciate the car wash before the car is returned to me. More

Excellent experience from start to finish. I was kept informed of the needed repairs, progress and my car was returned to me in a timely manner. informed of the needed repairs, progress and my car was returned to me in a timely manner. More

Associates are always professional. There are comfy accommodations and great interest is given to customer satisfaction. Availability of a courtesy vehicle is definitely a reason for repeat patronage. accommodations and great interest is given to customer satisfaction. Availability of a courtesy vehicle is definitely a reason for repeat patronage. More

By keeping me updated on the service needed on my car. The service advisor was very knowledgeable and pleasant to deal with. Fantastic service. Great staff! The service advisor was very knowledgeable and pleasant to deal with. Fantastic service. Great staff! More

Ms. Stratford was very understanding and made it a pleasure working with her. I was very pleased with all she did to make it a pleasant experience. pleasure working with her. I was very pleased with all she did to make it a pleasant experience. More

All good. Always a pleasure to deal with all departments in Jim Hudson Lexus. Thanks especially for getting my vehicle back to me same day. in Jim Hudson Lexus. Thanks especially for getting my vehicle back to me same day. More