2,177 Reviews of Jim Hudson Lexus - Service Center
The service is always excellent and fast. I came in for one item, but they found some other items that need attention so they made the necessary repairs. Thanks guys. one item, but they found some other items that need attention so they made the necessary repairs. Thanks guys. More
Most pleasant service department ever! My advisor and everyone on staff was helpful, professional and kind!! Reginald was so kind. And since Shaun had to go to lunch, he did not make me wait. Another adv everyone on staff was helpful, professional and kind!! Reginald was so kind. And since Shaun had to go to lunch, he did not make me wait. Another advisor helped me when my car was ready. Great service! More
Always a pleasant experience when bringing my Lexus in for service. Really like the comfortable work space and snacks so I can work while I wait. for service. Really like the comfortable work space and snacks so I can work while I wait. More
My experience is always amazing. My wait was a little longer than usual but the lounge is nice and makes the time go by fast. longer than usual but the lounge is nice and makes the time go by fast. More
GREAT SERVICE CARING AND FAST. THEY WORK WITH YOU AND DELIVER AS AGREED. CLEAN AREA AND AMENITIES MAKES FOR A GOOD EXPERIENCE. WELL DONE. THANKS DELIVER AS AGREED. CLEAN AREA AND AMENITIES MAKES FOR A GOOD EXPERIENCE. WELL DONE. THANKS More
The service was wonderful from the time I pulled up to the service until I left. Everyone was so polite and professional. Tanner went above and beyond his service was just excellent. the service until I left. Everyone was so polite and professional. Tanner went above and beyond his service was just excellent. More
This is our third Lexus and Jim Hudson has provided excellent customer service. Shaun Crosier has always informed me of everything that was taking place with my vehicle once it was at the shop: explai excellent customer service. Shaun Crosier has always informed me of everything that was taking place with my vehicle once it was at the shop: explaining what was wrong with vehicle and what the cost would be and expected time for repair. He is a great asset to the dealership. Shaun is the best. More
The staff were very professional and provided good service. The only complaint I have was I reserved a loaner car and when I arrived, I was told there were no loaners available even though I was suppo service. The only complaint I have was I reserved a loaner car and when I arrived, I was told there were no loaners available even though I was supposed to have one. I spent 3 hours at the service center (That's a lot of coffee!). More
Melvin is very helpful and does a good job to make sure I have an excellent service experience every time. I have been using Jim Hudson Lexus for over 8 years now. have an excellent service experience every time. I have been using Jim Hudson Lexus for over 8 years now. More
Danny was very nice and professional. He greeted me as soon as I approached the service center. I received a call to confirm my car was ready and recommended service. Awesome service guy soon as I approached the service center. I received a call to confirm my car was ready and recommended service. Awesome service guy More