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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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September 11, 2020

Samuel, provides me detailed explanation of my service. I was greeted the moment I arrived and I waited less than 5 min to be seen. More

by samanthaf9309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Jim Hudson Lexus responded

We're so glad to hear that you felt well taken care of by Samuel and the rest of our service team, Samantha! Thank you for trusting Jim Hudson Lexus of Columbia with your vehicle and your business!

September 11, 2020

Excellent service from Danny and ZacheryVery attentive Excellent service from Danny and Zachery Very attentive and trustworthy. I have had Danny before and asked for him today.. I will definitely use Lexu More

by Stanleygm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachery serviced my vehicle, good job
Sep 11, 2020 -

Jim Hudson Lexus responded

A big thanks for the 5 stars, Stanley! It brightens our day to see that Danny and Zachery took such great care of you on your service visit and we'll be sure to pass along your compliments to them. All of us here at Jim Hudson Lexus of Columbia look forward to assisting you next time!

September 11, 2020

I brought my Lexus in for a recall. I was greeted immediately upon entering the service dept and I was given a courtesy car to use while my vehicle was being repaired. My vehicle was ready when prom More

by Jay C Riley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Jim Hudson Lexus responded

Hi Jay - Thank you for the review and for trusting Jim Hudson Lexus of Columbia with your business! We are happy to hear that you had a great experience working with us and we hope to see you again down the road! Safe travels!

September 10, 2020

Joey demonstrated excellent service. He responded timely to my calls and responded to my request for a discount. I would highly recommend someone to Jim Hudson Lexus. More

by DMasters4
Recommend Dealer
Yes
Employees Worked With
Joey Pouge
Sep 10, 2020 -

Jim Hudson Lexus responded

It's wonderful to hear that you received communicative service from Joey which earned your business. Thank you very much for recommending him! We look forward to serving you next time at Jim Hudson Lexus of Columbia.

September 05, 2020

Service at Jim Hudson Lexus is always perfect. And I'm a hard grader. From scheduling, to drop off, to service and finally pick up. Everything works smoothly. People are very pleasant and professional. They More

by kvarhley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Daniels was so pleasant and helpful while scheduling my service appointment. A real stand-out!, Joey Pouge
Sep 06, 2020 -

Jim Hudson Lexus responded

It means a lot to know that we have earned a 5-star rating from you - thank you! We are grateful to have you as a customer here at Jim Hudson Lexus of Columbia, and we look forward to your next visit!

September 04, 2020

Melvin Alston and Ron Best were very helpful in assisting me with my vehicle services. It’s much appreciated and their willingness to help and resolved my issues. Thank you again Melvin and Ron!!! More

by Dana79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Best...Ron was very helpful as well and I really appreciate all his help!!!
Sep 04, 2020 -

Jim Hudson Lexus responded

Hi Dana - Thank you for the review! It is great to hear that Melvin and Ron earned your five-stars. We appreciate your business and hope to see you again down the road!

September 03, 2020

Greeted on arrival and Sam checked my car in and got me on my way quickly. Sam kept me informed on needed services and called me when car was ready. In and out with no problems. More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Jim Hudson Lexus responded

Thank you for reviewing Jim Hudson Lexus of Columbia! It is wonderful to hear that Sam took care of you, and your vehicle as it's our goal to keep customers on the road. We look forward to working with you next time!

September 03, 2020

Professional experience from start to end. I was greeted as I drove in, I explained several things I wanted done and was provided a loaner car quickly. I got a call when my car was ready and everything had More

by RRfan.1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to work with you here at Jim Hudson Lexus of Columbia, and if you ever need anything else, don't hesitate to come back and see us again!

September 02, 2020

Very responsive and helpful- I was very pleased with having my car picked up at home and delivered back .That is the first time I used this service and it was great. More

by Balcerek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Jim Hudson Lexus responded

Thank you for the review! It was our pleasure to assist you here at Jim Hudson Lexus of Columbia, and if you ever need anything else, don't hesitate to give us a call or come back and see us again!

September 01, 2020

Took car in for routine maintenance, and as per the usual, Melvin did a fantastic job. He kept us in the loop during the repair process, and he discussed what repairs needed to be done today, and othe More

by Slammerf16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Jim Hudson Lexus of Columbia, and we will certainly let Melvin know that you appreciate his help. We look forward to your next visit!

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