Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Machens Capital City Ford
Jefferson City, MO
7,252 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,252 reviews
April 20, 2024
Amazing experience. We were from out of town and Christian worked really hard to communicate with us and get us exactly what we wanted in a new vehicle. Friendly, honest We were from out of town and Christian worked really hard to communicate with us and get us exactly what we wanted in a new vehicle. Friendly, honest, helpful, and a great price. Highly recommended! More
by Herky1969
Helpful April 19, 2024
Had an amazing experience! Sara Myers was awesome. No pressure, super friendly, fun relaxing environment. Best car buying experience I’ve ever had. I will be staying with Capit Sara Myers was awesome. No pressure, super friendly, fun relaxing environment. Best car buying experience I’ve ever had. I will be staying with Capital City. More
by agchapman99
Verified CustomerEmployees Worked With
April 18, 2024
The car buying experience we had here was the best one my husband and I have both had , hands down!!! Very friendly, honest and it was a smooth process in all. husband and I have both had , hands down!!! Very friendly, honest and it was a smooth process in all. More
by ceo
Employees Worked With
April 16, 2024
I’m so pleased with this car buying experience, each person in the process was courteous and professional. person in the process was courteous and professional. More
by Grammymic
Employees Worked With
April 14, 2024
The entire staff was amazing! ! From the time we first walked the dealership doors, until we drove off in our new car!! Thank you!! ! From the time we first walked the dealership doors, until we drove off in our new car!! Thank you!! More
by aliviabriardesigns
April 13, 2024
Ben and Joe were awesome to work with! They got me in the car I wanted and made the process easy! I will definitely be recommending them to friends and family! They got me in the car I wanted and made the process easy! I will definitely be recommending them to friends and family! More
by Hailey M.
April 13, 2024
Fantastic company, they treat their customers and employees like family. I couldn’t ask for a better place to do business with or work for. employees like family. I couldn’t ask for a better place to do business with or work for. More
by helmstom87
April 07, 2024
salesperson said 7year/100,000mile warranty was bumper to bumper which was false. NOT HAPPY! bumper which was false. NOT HAPPY! More
by Susan
April 07, 2024
Buying a new car isn’t necessarily an experience I look forward to, however, Jalen made my experience enjoyable! He was not pushy or aggressive and very easy to talk about to. I felt like I was purchasing forward to, however, Jalen made my experience enjoyable! He was not pushy or aggressive and very easy to talk about to. I felt like I was purchasing a vehicle from a friend even though we’ve never met before. More
by Bnbaines
Employees Worked With
April 07, 2024
Friendly and quick. No gimmicks or illusions we got the price we wanted and Gage explained everything. No gimmicks or illusions we got the price we wanted and Gage explained everything. More
by jeromeholtmeyer
Employees Worked With
