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Joe Machens Capital City Ford
Jefferson City, MO
7,511 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,511 reviews
June 30, 2022
Braden and Doug did everything they could do to help me with my new car! Thanks guys! with my new car! Thanks guys! More
by Gustas Dirgela
June 29, 2022
Had a fantastic experience working with Mike Rogers. He's very knowledge, always upbeat and on top of things. Great communication and took great care of me through the entire car buying process! He's very knowledge, always upbeat and on top of things. Great communication and took great care of me through the entire car buying process! More
by jvanloo
Employees Worked With
June 29, 2022
Braden went above and beyond to find everything I was looking for on a new F150. Followed up on everything I inquired about. Great buying experience. If you going to check this dealership out, definitely looking for on a new F150. Followed up on everything I inquired about. Great buying experience. If you going to check this dealership out, definitely ask for Braden as your sales representative. More
by robertredig
Employees Worked With
Braden Mitchem
June 29, 2022
Family always shopped here at this dealer when owned by Machens for the last 50 years or so. Alway steered us the right way and were always friendly and courteous to everyone. Devon was a great salesman Machens for the last 50 years or so. Alway steered us the right way and were always friendly and courteous to everyone. Devon was a great salesman and gave us the attention needed for the car More
by elbaroark
Verified CustomerEmployees Worked With
Devon harris?, Billy Underwood
June 29, 2022
Staff is friendly, easy to talk to, knowledgeable and as accomidating as they could be. Overall great experience but a ton of paperwork. accomidating as they could be. Overall great experience but a ton of paperwork. More
by Starseeker51
Employees Worked With
Douglas Keeler, Billy Underwood, Austin Radmacher
June 28, 2022
Anthony, JJ, and Judy were great to work with! I love my new car! Excellent price and quality. I give this dealership my highest recommendation!! I love my new car! Excellent price and quality. I give this dealership my highest recommendation!! More
by tbkb
June 25, 2022
I’m pleased with the experience I had at Joe Machens. Keith worked with my husband and I over a year ago that did not result in a car purchase. We had such a great experience with Keith that when we were Keith worked with my husband and I over a year ago that did not result in a car purchase. We had such a great experience with Keith that when we were ready to purchase we choose him. More
by Cassidy
June 25, 2022
Christian was great to work with. Knowledgeable and diligent to keep looking for a vehicle which meant the criteria I had expressed. Knowledgeable and diligent to keep looking for a vehicle which meant the criteria I had expressed. More
by ray.batt.grapes
Employees Worked With
June 24, 2022
Poor customer service. Jacob Cahill would not return calls and text messages until I called a sales manager. The vehicle has issues that was looked at in the shop, Said it Jacob Cahill would not return calls and text messages until I called a sales manager. The vehicle has issues that was looked at in the shop, Said it was fixed however still had the issue the next day. My first and last time buying a vehicle there. Mr. Keeler in the Finance office was great though. More
by billy.butcher
Employees Worked With
Douglas Keeler, Jacob Cahill, Braden Mitchem
