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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,516 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,516 reviews

May 27, 2022

Awesome experience! Mike is super efficient and was great to find a car for my daughter! Thank you! More

by jmcassmeyer0306
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Joe Machens Capital City Ford responded

Thank you so much for taking the time to share your experience at Joe Machens. We take pride in knowing our customers are happy with their store experience!

May 27, 2022

They are attentive, they listen to my wants and needs. Very friendly and they ask me questions about what I'm looking for or hoping to find in a vehicle. I cannot ask for a better group of people to guid More

by timithysmom0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Obermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Guy
May 30, 2022 -

Joe Machens Capital City Ford responded

Hi, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers! Best Wishes!

May 27, 2022

Josh was fantastic! And all of the Joe Machens staff that I got to work with. They got me in and out quickly, with a great purchase! I’ll be back! More

by j3jorgensen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The newer guy from Illinois, sorry I forgot his name!, Christian Guy
May 27, 2022 -

Joe Machens Capital City Ford responded

Thank you for your review. The entire team in Joe Machens really appreciate it!

May 26, 2022

We were very pleased with the excellent, no-pressure service. Jalen was very pleased and cordial. More

by miskmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalen Sands
May 27, 2022 -

Joe Machens Capital City Ford responded

Seeing that you had a 5-Star experience is the best thing we could hope for! Thank you so much!

May 25, 2022

The guys at Machen Capital City Ford were great to work with. Communicative, honest, and friendly. Will definitely go back. More

by rmoehlman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Joe Machens Capital City Ford responded

Thank you for the great review! We can’t wait to have you back at Joe Machens!

May 25, 2022

Salesman Zach Kucsik made purchase very easy and was super knowledgeable about the ford F150 More

by myancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Kucsik
May 26, 2022 -

Joe Machens Capital City Ford responded

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.

May 24, 2022

Joe Machens is the only dealership my family goes to, we’ve been coming back for years! The friendly and helpful atmosphere keeps us coming back! Everyone there knows how to help you find what you need. More

by Marty wall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler, Zach Kucsik
May 25, 2022 -

Joe Machens Capital City Ford responded

Thanks so much for giving us your take on how we are doing!

May 22, 2022

Perfect experience! I do really appreciate my friendly and trustworthy salesman Christian, who didn’t take any advantage of me when he knew I drove two hours far away fr More

by boren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Joe Machens Capital City Ford responded

We're happy to see that you had a 5-Star experience at Joe Machens!

May 22, 2022

The service and experience was excellent! Jacob was very knowledgeable and helpful in helping us find the right vehicle! More

by Jessicacrider
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Cahill
May 23, 2022 -

Joe Machens Capital City Ford responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit!

May 21, 2022

We ordered a vehicle from Ford and they honored the price on a new 2022, despite the sticker price increasing by ~3K. More

by kevinkeeneyjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers
May 23, 2022 -

Joe Machens Capital City Ford responded

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon!

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