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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,538 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,538 reviews

March 16, 2022

The vehicle had damage on both running boards and I wasn’t given a full owners manual or the window sticker. More

by Rwjohnson25
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jalen Sands
Mar 17, 2022 -

Joe Machens Capital City Ford responded

We're sorry to hear about the damage on your vehicle. I'm glad you took the time to give us a review and share your experience with us. Your comments are being forwarded to our General Manager for his review. He will reach out to you for more information on this.

March 16, 2022

Ben and Christian were great to work with! They made the transaction so easy and had great communication throughout the process. We will definitely go back to them. More

by Rae Curry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McGrail
Mar 16, 2022 -

Joe Machens Capital City Ford responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

March 15, 2022

Mike is Always a great sales man! Wouldn't want to go anywhere eles besides Machens! More

by Kaitlyn scheppers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Herx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Wilson, Billy Underwood
Mar 15, 2022 -

Joe Machens Capital City Ford responded

Great car! Thank you so much Kaitlyn!

March 15, 2022

Phillip was great to work with. He had very good communication and answered my questions quickly. He work hard for my business and I appreciated that. Super friendly and not pushy. More

by jsteele58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler, Phillip Barkho
Mar 16, 2022 -

Joe Machens Capital City Ford responded

Thanks so much for sharing your experience with us. We hope to see you again soon!

March 15, 2022

Great interaction from the online information to the closing of the deal. Very easy to work with this dealership. More

by Greyduck1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Smith
Mar 16, 2022 -

Joe Machens Capital City Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business!

March 14, 2022

Extremely efficient and helpful. A painless and enjoyable car buying experience. Everyone we interacted with at Capital City Ford was awesome. More

by Drew Fougere
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Keeler
Mar 14, 2022 -

Joe Machens Capital City Ford responded

We are so grateful for your review. Thanks for sharing your rating with us and the community!

March 12, 2022

Great service. Limited inventory but overall a positive experience. Christian was very helpful. Have a good weekend. More

by Wjw35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Fields
Mar 14, 2022 -

Joe Machens Capital City Ford responded

Thank you so much for taking the time to leave us a rating.

March 10, 2022

I had a great experience buying my car there. Austin was great to work with and very personable. More

by jamieken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Underwood, Austin Radmacher
Mar 10, 2022 -

Joe Machens Capital City Ford responded

We are so grateful for your review. Thanks for sharing your rating with us and the community..

March 10, 2022

No helped me get the truck I wanted and Jamie helped me with the financing. Both were easy to deal with. More

by adam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Wilson
Mar 10, 2022 -

Joe Machens Capital City Ford responded

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

March 09, 2022

Very good car buying experience. It was nice to be able to start the process online. I tried to submit an initial offer through autotrader, since I live a good ways from the deal More

by bspar929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Jacob Cahill
Mar 09, 2022 -

Joe Machens Capital City Ford responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

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