Back

Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,560 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Contact Dealership

807 Southwest Blvd

Jefferson City, MO

65109

Directions

By Type

Showing 7,560 reviews

January 08, 2022

Jalen Sands at Joe Machens made my wife and I feel at ease during the entire process of buying a new vehicle. He was nothing but friendly and professional and wanted nothing but for us to leave happy whi More

by ascvh8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Ben McGrail, Jalen Sands
Jan 11, 2022 -

Joe Machens Capital City Ford responded

Thanks for the 5-star review. The team at Joe Machens is thrilled you’re happy with your recent store visit!

January 08, 2022

The people I worked with, Keith Schoolfield and Matt Wilde, made my car buying experience pleasant. They were both very professional and at the top of their game. Would highly recommend them both. Thank More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde
Jan 11, 2022 -

Joe Machens Capital City Ford responded

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about the team!

January 07, 2022

Amazing dealership. Friendly. Made the purchase easy, simple and enjoyable. Not the typical car buying experience. More

by RYAN.M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Bertles
Jan 07, 2022 -

Joe Machens Capital City Ford responded

Thanks Ryan for the very nice review! We sure hope you do come back, we'll be here to help!

January 07, 2022

Everyone at the dealership are awesome to work with, extremely knowledgeable and helpful. Our salesman, the sales manager and finance person made our experience great! That is why we are repeat custome More

by Amazing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Herx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde
Jan 11, 2022 -

Joe Machens Capital City Ford responded

We're happy to see that you had a 5-Star experience at Joe Machens. Thanks for sharing!

January 07, 2022

They were very helpful and friendly throughout the entire process and always answered our questions quickly. More

by N270
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Ben McGrail, Derek Bertles
Jan 11, 2022 -

Joe Machens Capital City Ford responded

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

January 06, 2022

It was a really. Good experience they were very friendly and helpful the whole time More

by Mcleankelsey9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Joe Machens Capital City Ford responded

Thank you for the kind words and great review! We are glad we were able to help and look forward to helping you in the future!

January 05, 2022

Our salesman was great! He wasn’t pushy and worked to find us what we were looking for. The finance person was good to work with too. More

by abeachluvr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Thomas, Derek Bertles, Phillip Barkho
Jan 06, 2022 -

Joe Machens Capital City Ford responded

The team here at Joe Machens is thrilled to receive such a great rating, thank you.

January 05, 2022

Everyone was friendly and willing to help; the salesperson didn't know as much about the truck I bought as I would have hoped. More

by bstrait
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 06, 2022 -

Joe Machens Capital City Ford responded

Thank you for your review! Glad to see you had a fair experience, however, it looks like we could have done a better job to get to a 5-star review. Your comments are being forwarded to our General Manager.

January 04, 2022

Good dealer to work with. And Judy and Anthony provided the best help ever in ordering our Bronco. Judy realy helped on the delievery. Paper work was also very quick and easy. Thanks---Bob and Liz More

by uscats1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Obermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Jan 06, 2022 -

Joe Machens Capital City Ford responded

Thank you very much for your review. Hope to see you again!

January 03, 2022

Bought a new/used truck and very happy with our selection. Great customer service throughout the whole process, thank you! More

by Phillip.rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McGrail, Jalen Sands
Jan 04, 2022 -

Joe Machens Capital City Ford responded

Phillip, thank you so much for your positive rating for your recent visit to Joe Machens! See you again!

...
147
...