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Joe Machens Capital City Ford
Jefferson City, MO
7,561 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,561 reviews
December 22, 2021
From spotting a car on autotrader, to working out the trade in value for our old car, to making the final purchase, these guys knocked customer service out of the park! Excellent communication at all st trade in value for our old car, to making the final purchase, these guys knocked customer service out of the park! Excellent communication at all stages, super friendly, courteous and made the entire process smooth and easy. The price was very fair both for the Edge we bought and the trade in we made. Looking for a car? You won't go wrong shopping with these guys! More
by Russell Wall
December 21, 2021
Great experience with the sales department. Went quick and easy and the final step through the finance department was awesome and easy and the final step through the finance department was awesome More
by mmcgrail7
Verified CustomerDecember 21, 2021
Bought a used car, 6 days later check engine light for the catalytic converter and more, taking the car back to a mechanic soon to what all is exactly wrong, though he suspects they cleared codes so peopl the catalytic converter and more, taking the car back to a mechanic soon to what all is exactly wrong, though he suspects they cleared codes so people wouldn’t see a check engine light, so don’t buy used from them. And according to other reviews buying new from them isn’t great service either. More
by Triston
Employees Worked With
Brent Simmons, Billy Underwood, Anthony Giorgione
December 21, 2021
Great service and assistance with my retail order. I'd never had a vehicle built to order before. Randy and Anthony were very helpful. never had a vehicle built to order before. Randy and Anthony were very helpful. More
by bitterhillcbg
Employees Worked With
Randy Wells, Anthony Giorgione
December 18, 2021
As always Bo is working hard to ensure we get the best possible deal. After showing us several options he found the one we wanted and made it work. possible deal. After showing us several options he found the one we wanted and made it work. More
by JMOORE1323
December 18, 2021
Everyone was super nice! Great pricing and great people all around the dealership. Will definitely come back . all around the dealership. Will definitely come back . More
by Terryrehma
December 16, 2021
Cody Byers was my salesman and he worked with to get me into a vehicle that I love! He helped me with some issues that I had after the fact of purchase and made sure everything was perfect! I definitely re into a vehicle that I love! He helped me with some issues that I had after the fact of purchase and made sure everything was perfect! I definitely recommend him! More
by bethany.helton
Employees Worked With
Matt Wilde, Cody Byers
December 15, 2021
We are very pleased with the great service and guidance buying our truck from Joe Machens Capital City Ford. Josh Hubbard and Douglas Keeler gave us 5 star help! Thank you all! buying our truck from Joe Machens Capital City Ford. Josh Hubbard and Douglas Keeler gave us 5 star help! Thank you all! More
by Daniel & Amanda Smith
