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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,561 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,561 reviews

April 23, 2021

We had the best experience with this dealership! I came In knowing what I wanted, and Keith Schoolfield went above and beyond to get me exactly what I was looking for. He called everywhere searching for m More

by Fawn Woodfin, Mrs. Missouri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Joe Machens Capital City Ford responded

Thank you so much, Fawn, we are over the moon that Keith was so great to work with. Enjoy your perfect car!

April 23, 2021

The purchase exceeded my expectations - very open and direct without games. Judy Obermeyer is excellent to work with as is the entire sales staff. Appreciated the professional approach without pressure. More

by JRCRAB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Obermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lorts
Apr 23, 2021 -

Joe Machens Capital City Ford responded

We love when a customer says we "exceeded expectations". Thank you so much for the 5 stars and very nice comments for Judy Obermeyer and our Sales staff. We very much appreciate it!

April 22, 2021

We were very please with our dealings with Joe Machens. Chris was very personable and knowledgeable. Financing was a breeze, Matt was very helpful in finding the best option for us. All of the people we en More

by ERICA NILGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Chris Stevens
Apr 23, 2021 -

Joe Machens Capital City Ford responded

Thank you, Erica, for the 5 star review and for your very nice comments for Chris, Matt, and our team. We sure do hope you come back to us next time you are in the market for your next vehicle. We'll be here for you!

April 22, 2021

As far as I know they do what I ask when I take my car to them. I have no complaints that I know of. More

by Mwgray0
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Angie Hulsey
Apr 23, 2021 -

Joe Machens Capital City Ford responded

5 stars and no complaints! It doesn't get any better than that. Thank You for taking the time to let us know how our Service Department is doing. We always appreciate our customer feedback. See you next time!

April 22, 2021

Machens staff is always so helpful and kind. They always fit us in and I never have any issues with my service or charges. I feel that I can trust them! More

by MADELYNBANKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Angie Hulsey
Apr 23, 2021 -

Joe Machens Capital City Ford responded

Nice review for our Service Department! Thank you, Madelyn, we are pleased to know that we have your trust. Thank you for your customer loyalty, we appreciate you!

April 22, 2021

Bo Heavin is the guy to see!! Kind an courteous, he is there to help you before, during and after the purchase of your vehicle. Quite simply, Bo is a stand up guy!!! More

by Quenten.ward
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde
Apr 23, 2021 -

Joe Machens Capital City Ford responded

Another 5-star review for Bo Heavin! We agree - he is a stand-up guy. Thanks, Quenten, for this very nice review for Bo, he will love seeing it. Let us know if you have any questions, we'll be glad to answer them for you. Nice photo, too, thanks for posting it.

April 22, 2021

I recently purchased a used F-150 from Joe Machens. The sales team was first class and bent over backwards to keep me happy. Once I get the vehicle home and realized there were some minor issues, the team More

by kyleloraine92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Underwood, Jordan Fields, Derek Bertles
Apr 23, 2021 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your F-150! And, much Thanks for 5 star review for our Team. They will love seeing. We are here for you if you have any questions, just let us know. Safe Travels!

April 22, 2021

The folks at Machens are very nice to me and they took care of all the things I needed to have checked out. The amenities they had in their waiting room are cool to, including ice cream and a pinball mach More

by willisjones1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Angie Hulsey
Apr 23, 2021 -

Joe Machens Capital City Ford responded

Thank you, Willis, for the 5 stars for our Service Department. We try our best to make sure our customers leave here happy. Glad you liked the ice cream and pinball machine. It makes the wait a lot easier!

April 21, 2021

Friendly staff with good personalities. Everyone had treated us kind and the sales process went very smooth and quickly. Overall experience was a great one. Thanks More

by bowtecher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Shawn Wagner
Apr 21, 2021 -

Joe Machens Capital City Ford responded

Woo! We are so glad to hear you had such a great experience. Enjoy the new car!

April 20, 2021

Great experience. This is the fifth vehicle I’ve purchased from Machen’s Auto Group. Good folks. Bo Heavin found the right used truck for me. More

by Dmhaslag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Joe Machens Capital City Ford responded

Woo! A fifth car, how exciting! Thank you so much :)

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