Joe Machens Capital City Ford

Special Thank You to Ryen Hatfield and Keith Walters in the Service Dept. for fixing a problem with a brake job I had done there the day before. I brought the vehicle back late in the afternoon the next d the Service Dept. for fixing a problem with a brake job I had done there the day before. I brought the vehicle back late in the afternoon the next day. They made sure it was corrected before they went home, even though it was late in the day on a Friday evening. Thanks again, especially Ryen, who went out of his way to make extra sure the issue had been resolved. More

A place you can trust! This had to be one of the smoothest car purchases I’ve ever had. Brad was easy to work with, and never gave me that stereotypical used car salesman feel. smoothest car purchases I’ve ever had. Brad was easy to work with, and never gave me that stereotypical used car salesman feel. More

Recently had my 2016 mustang serviced , friendly , professional & knowledgeable staff - this is the 2nd mustang i bought from this dealer and I plan on buying another mustang from this dealer in a f professional & knowledgeable staff - this is the 2nd mustang i bought from this dealer and I plan on buying another mustang from this dealer in a few years !!! Special thanks to Angie Hulsey & Michael Bateman !!! More

Cody Byers is the best salesman we have ever dealt with! That’s why we have been back to him three times! He’s kind, courteous and very knowledgeable of vehicles. If you want a salesman that will do what he That’s why we have been back to him three times! He’s kind, courteous and very knowledgeable of vehicles. If you want a salesman that will do what he can to get you what, Cody is your man! More

They are a very helpful, friendly team of people that served my needs as a customer very well. I'm satisfied with the service they provide. served my needs as a customer very well. I'm satisfied with the service they provide. More

I have been very happy with them over the last 25 years. I trust Angie to take care of my vehicles and my daughters vehicles also. I trust Angie to take care of my vehicles and my daughters vehicles also. More

This was my second time buying a car and purchasing from this dealership blew my first experience away. I worked with Doug, or "flex" as they call him. He was incredible. He was down to earth, honest, and q this dealership blew my first experience away. I worked with Doug, or "flex" as they call him. He was incredible. He was down to earth, honest, and quick to communicate with us over email. He truly listened to what we wanted, and ensured that we got set up with a good deal that would benefit us as a young married couple. On top of that, working with Josh on the financing of the car was awesome as well. He was quick to help us get set up with the best financing possible. I can't speak highly enough of these guys. 10/10 experience. More

We bonded with Douglas right away. He was very receptive to are wants and changes and explained all options and we recommend him highly! Very professional to are wants and changes and explained all options and we recommend him highly! Very professional More

Kayle did an awesome job communicating and explain everything to me that I did not understand! I also use joe machens for my service needs and having great customer service is always a good positive! everything to me that I did not understand! I also use joe machens for my service needs and having great customer service is always a good positive! More

I am hoping this will go through without giving any stars because my last two visits to the service department was terrible! Plus they did not do the work I requested them to do in order to fix a issue with because my last two visits to the service department was terrible! Plus they did not do the work I requested them to do in order to fix a issue with rough idling that would have had them replace two solenoids. I am through with Joe Machens Ford. I also was told that someone would get back to me the 1st time I went in and no one ever did. More