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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,568 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,568 reviews

January 18, 2021

So happy with our car buying experience with Bo. Bo helped us find exactly what we wanted and was great to work with. Puts customers first and with comfort. Thank you for a great experience More

by Hap4979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Joe Machens Capital City Ford responded

Thank you for your kind words. Congrats on the new car!

January 18, 2021

Have had good luck dealing with Joe Machens and really enjoy time spent with Randy Wells recomend going to Randy when wanting a new car or truck . Friendly people and good service. THANKS RANDY More

by happy car girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells, Derek Bertles
Jan 19, 2021 -

Joe Machens Capital City Ford responded

No, thank you for your continued support of our dealership :) Congrats on the new car!

January 17, 2021

One of the best experiences I’ve had buying a truck. Excellent professional salesman. Went above and beyond taking extra pictures for me and making sure everything was ready to go. Super speedy servi More

by Hourchi22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Joe Machens Capital City Ford responded

One of the best car buying experiences?! Such high praise, thank you! Safe travels in your new truck!

January 16, 2021

We were very impressed with the salesman and how much time he took with us. He answered all our questions and made us feel at ease through the entire process. Thanks, so much! More

by Matt Gill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Joe Machens Capital City Ford responded

Thank you, Matt, we appreciate the kind words! Safe travels!

January 16, 2021

Fast and easy oil change service. Offers shuttle service that is great for folks that need to get to work. Thanks again to Capital City Ford. More

by travisreger10
Recommend Dealer
Yes
Employees Worked With
Jesse Edler
Jan 19, 2021 -

Joe Machens Capital City Ford responded

We love seeing five star reviews for our service department! We look forward to helping you again!

January 16, 2021

Darnell was great to work with! He looks out for the customers best interest and is very informative of what is happening!! I will recommend him to others I know shopping for a car!! More

by hayesrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde
Jan 19, 2021 -

Joe Machens Capital City Ford responded

Thank you for your kind words for Darnell, we really appreciate it. Safe travels in your new car!

January 16, 2021

When I bought my new Kia Soul everyone was amazing. Not even 2 days later it wouldn’t start, my Dad replaced the battery and a few days after that it wouldn’t start again. I called back to the dealership a More

by Kelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Wagner
Jan 19, 2021 -

Joe Machens Capital City Ford responded

We LOVE seeing these reviews. We are so happy that we were able to turn a stressful situation into a not stressful situation. Please do call if you have any more issues!

January 15, 2021

Darnell Thomas new the answers all my questions. Showed her all the the features and functions, and got me my final price I was looking for. Matt Wilde took care of all the paperwork and detail had it gas More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Darnell Thomas
Jan 15, 2021 -

Joe Machens Capital City Ford responded

Hi Ryan, congrats on the new car! We are so happy that our team was able to get you into a car within budget. Safe travels!

January 15, 2021

Keith and Brad worked hard for us and we appreciated the constant communication and their leadership in helping us get a vehicle that would meet our needs. More

by REGERM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Bartlett
Jan 15, 2021 -

Joe Machens Capital City Ford responded

Congrats on the new car, how exciting! So happy to hear that our team was able to get you into a car that fits your lifestyle!

January 15, 2021

Mike Rogers was great to work with. Would recommend him to anyone. I would rate him 10/10. Pleasant to work with. Great Customer Service More

by LTBRONDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Hulsey
Jan 15, 2021 -

Joe Machens Capital City Ford responded

Thank you for such kind words! Safe travels in your new truck!

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