Joe Machens Capital City Ford

We were very pleased with the service we received. They went over repairs with us and kept us informed as they worked on the car. I would recommend your service to anyone. went over repairs with us and kept us informed as they worked on the car. I would recommend your service to anyone. More

Doug Keeler at Joe Machens is the man. He made my car purchase smooth, efficient, knowledgeable, and fun. No scamming, screwing, poor negotiation, or anything of the like. Working with Doug in fact didn' purchase smooth, efficient, knowledgeable, and fun. No scamming, screwing, poor negotiation, or anything of the like. Working with Doug in fact didn't feel like a car purchase at all, instead more like a discussion between two friends, which I very much appreciated as a customer. Great vehicle, good price, and good service. If you're looking for the best salesman around, I give Doug a ringing endorsement. I'm sure you as the customer will be pleased with both the service provided and the quality of the vehicle you receive. More

Keith was great to work with when Mike Rogers was not working when we came in. We were not expecting to actually leave with a new truck the same day. working when we came in. We were not expecting to actually leave with a new truck the same day. More

They were friendly, knowledgeable and very helpful with the issue with my car. The part that is needed was on back order, so they placed the order and will call me when it arrives. the issue with my car. The part that is needed was on back order, so they placed the order and will call me when it arrives. More

Quality service provided by technicians. Angie Hulsey provided everything i needed per this service. Done on time and i was informed of my trucks progress throughout. Kim Veit very professional and fr provided everything i needed per this service. Done on time and i was informed of my trucks progress throughout. Kim Veit very professional and friendly in the cashiers office. Well done JMachens Ford More

We called four times and left messages and we never received a call back. When I did finally talk to someone I stated my concerns and unhappiness and they were going to check On something and get back received a call back. When I did finally talk to someone I stated my concerns and unhappiness and they were going to check On something and get back to me and they never did so that makes number five times! No return call. I am tired of asking for good service from Machens. Not begging for even fair customer service any longer!! More

My service writer was excellent, greeted me and took care of me. Great job will visit this store again. Great customer service and friendly staff of me. Great job will visit this store again. Great customer service and friendly staff More

Best service department at a dealership ever!even though they could not resolve my issue, they alway kept me informed about was going.plus a rental car for time truck was there. they could not resolve my issue, they alway kept me informed about was going.plus a rental car for time truck was there. More

Great Service. I’d definitely recommend in a heart beat! I had a walk in appointment and I was surprisingly out within a hour and half. Thanks again! I had a walk in appointment and I was surprisingly out within a hour and half. Thanks again! More

Very happy with the customer service and the maintenance department. After having my truck breakdown and get towed to Fulton Ford I was not happy with their service or maintenance department. The truck br department. After having my truck breakdown and get towed to Fulton Ford I was not happy with their service or maintenance department. The truck broke down again a few days later, so I towed it to Capitol City Ford where they took care of things in a timely manner and I have had no issues. The other dealer wanted to make me wait 10 days to fix a problem they couldn’t fix right the first time. So much happier with Capitol City Ford. I will drive the extra distance for quality More