Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Machens Capital City Ford
Jefferson City, MO
7,518 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,518 reviews
December 30, 2022
Just wanted to sincerely THANK Mike for being sooo Helpful & Nice....who sold me a 2019 Escape. He really was soo helpful & Genuine!!! He even sent us a Christmas card...he is soo thoughtful! 😊. Helpful & Nice....who sold me a 2019 Escape. He really was soo helpful & Genuine!!! He even sent us a Christmas card...he is soo thoughtful! 😊. Thank you Mike...you' re the BEST! M. Frank More
by M. Frank
Employees Worked With
Mike Matteson
December 29, 2022
The experience was great! Bo worked super hard to get me in the right vehicle and the rest of the crew really sealed the deal with some financing gymnastics. Truly didn't expe Bo worked super hard to get me in the right vehicle and the rest of the crew really sealed the deal with some financing gymnastics. Truly didn't expect to be able to come home with something so nice. More
by jenjuka_82
Verified CustomerEmployees Worked With
December 29, 2022
They were helpful in the info on the edge and worked to give me the deal I wanted. Plan on working with them the next time I buy a car. give me the deal I wanted. Plan on working with them the next time I buy a car. More
by darrylemodesto
Employees Worked With
Douglas Keeler, Mike Matteson
December 28, 2022
Let me drive several vehicles before choosing the one I wanted, and I felt no pressure and paperwork was fast! wanted, and I felt no pressure and paperwork was fast! More
by mcclainwadlow
December 28, 2022
These folks are welcoming, consistent, timely, professional, honest, knowledgeable, military friendly, polite, dependable, technical savvy professional, honest, knowledgeable, military friendly, polite, dependable, technical savvy More
by Christi Marie
December 27, 2022
Keith in the sales department helped tremendously towards getting a solid cad in college. He listened to my situation and out of about 7 different dealers he was the only one that was able to truly get me in getting a solid cad in college. He listened to my situation and out of about 7 different dealers he was the only one that was able to truly get me into a car that was dependable for me. More
by toddgraham2003
Employees Worked With
December 22, 2022
Keith was a great salesman. First time purchasing a vehicle from a Joe Machens location and was not disappointed. First time purchasing a vehicle from a Joe Machens location and was not disappointed. More
by stetsonstevens
December 21, 2022
Greeted immediately and showed us only what we asked for. Everyone at the dealership was very friendly and courteous. Everyone at the dealership was very friendly and courteous. More
by rjordan4
December 20, 2022
We were looking for a used Super Duty Pickup and were connected with Bo. What a guy. He went beyond our expectations He seemed to sense what we wanted, and did his best to get it for us. To just say Than connected with Bo. What a guy. He went beyond our expectations He seemed to sense what we wanted, and did his best to get it for us. To just say Thank You doesn't seem enough. BO you are the MAN. More
by imstillconfused
December 20, 2022
We showed up late on a Saturday to see if I would fit in this car and Bo made the whole process so smooth and easy. The circumstances for replacing my old car were less than ideal but Bo and Machens made th this car and Bo made the whole process so smooth and easy. The circumstances for replacing my old car were less than ideal but Bo and Machens made the experience fantastic! More
by Mountain
