Joe Maus Chrysler Dodge Jeep RAM - Service Center

Not the greatest experience. Purchased the car on a Saturday was supposed to get it delivered the following week after it was detailed, serviced and a few paint spots fixed. Need Purchased the car on a Saturday was supposed to get it delivered the following week after it was detailed, serviced and a few paint spots fixed. Needed it ASAP due to our family vehicle being totaled and had to give rental car back on Friday. Received it late Friday evening only for it to have had the two paint spots fixed and nothing else. It was not detailed and still had something in it from the previous owner that we asked to be removed in detailing. Was told by our sales guy that we will be receiving a check/gift card to get it detailed. 2wks now and still not received it, asked on it and said the $50 might get approved by management. $50 is a joke, where in this economy can you get a large SUV detailed for $50! Front brakes has a life of 4% so this was missed in service. Tried for 4 days to get in touch with the general manager with no phone call back. Spoke with the service manager, Billy, he apologized and he is getting this fixed! Only positive thing out of it. Others, they got their sale and could obviously care less about us now. Go somewhere else to purchase your new car! More

Good down to earth people. They found time out of their busy schedule and took care of my problem and got me on my way. Great team work !!! Keep up the great job. They found time out of their busy schedule and took care of my problem and got me on my way. Great team work !!! Keep up the great job. More

Great customer service. Installed my leveling kit , tires, alignment and recalibration of computer. They did this in a day and saved me 500 dollars on tires. Installed my leveling kit , tires, alignment and recalibration of computer. They did this in a day and saved me 500 dollars on tires. More

Extremely professional, always respectful. The dealership was very clean and professional. The personnel made me feel important. The dealership was very clean and professional. The personnel made me feel important. More

I needed the repair done fast for my business to continue. They got it in and out quickly. Could not have asked anyone to do better. They did a great job! Thanks a lot continue. They got it in and out quickly. Could not have asked anyone to do better. They did a great job! Thanks a lot More

I appreciate the service of Jimmy Britt Dodge. I will continue business with this company because the employeee made feel welcomed instead of thinking about the cost of service…Made me me feel be I will continue business with this company because the employeee made feel welcomed instead of thinking about the cost of service…Made me me feel better running up my credit card….😂…Thank you for the hospitality…Branard Dukes More

Staff was friendly and knowledgeable. My truck was repaired earlier than we originally expected to get it done. My truck was repaired earlier than we originally expected to get it done. More

Good but my back tire is still going down on me could I bring it back please bring it back please More

Everyone was polite and service was done as expected. I would and have recommended Jimmy Britt to those needing a vehicle or service. I would and have recommended Jimmy Britt to those needing a vehicle or service. More

Good value for work done. Explained not to rotate tires as they near life expectancy and saved me money. Explained not to rotate tires as they near life expectancy and saved me money. More