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Joe Rizza Acura
Orland Park, IL
2,120 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,120 reviews
October 14, 2020
Salesperson was awesome. Nice and knowledgeable . Was most interested in what was best for . Took his time was great to work with. I would buy again most interested in what was best for . Took his time was great to work with. I would buy again More
by DENISEFLAVIN65
Verified Customer
October 14, 2020
Repeat customer due to loving the Acura brand and this dealership’s commitment to customer service. Recent buying experience was no exception, good people and a fair deal. dealership’s commitment to customer service. Recent buying experience was no exception, good people and a fair deal. More
by LISA.RUMSEY
October 13, 2020
I have been part of the Joe Rizza Acura family for over seven years and the Service team always makes me and my family feel welcomed! Perfect example of Great Customer Service :). seven years and the Service team always makes me and my family feel welcomed! Perfect example of Great Customer Service :). More
by HOPEJ
October 13, 2020
It was wonderful dealing with the Joe Rizza staff. Each person from Sales, to Management, to their Finance Department, they all were clearly understanding of what I needed and my financial budget. They all person from Sales, to Management, to their Finance Department, they all were clearly understanding of what I needed and my financial budget. They all had so much information about my purchase, and I trusted them & thankful for my Acura!!! More
by SONIALLOPEZ5
Employees Worked With
Other Employees :
Thank you Jerry S. for the great referral!!!, Denise Manikouras, Chris Chojnowski
October 13, 2020
The Service Representative was professional and knowledgeable of my service needs. The dealership and restrooms were clean. All employees and customers were wearing masks to reduce the spread of Co knowledgeable of my service needs. The dealership and restrooms were clean. All employees and customers were wearing masks to reduce the spread of Covid 19. More
by ANDYANGEL214
Employees Worked With
October 11, 2020
I had an exceptional experience with Denise. She made the whole process from beginning to end flawless. She answered all of my questions and was a pleasure to work with. whole process from beginning to end flawless. She answered all of my questions and was a pleasure to work with. More
by CHICKENWILDINC
October 07, 2020
Able to book me on short notice.I showed up earlier Able to book me on short notice. I showed up earlier than the scheduled appointment. Took the vehicle. Completed the maintenance and finished on ti Able to book me on short notice. I showed up earlier than the scheduled appointment. Took the vehicle. Completed the maintenance and finished on time. Thank you team. Had a young lady take my paper work and kept me posted while I waited. Unfortunately she is not listed below l. Matt did work with me on the schedule. More
by DEMETRI.MANASSES
Employees Worked With
October 07, 2020
Excellent service as usual. Kailey very informative and helpful! Always guaranteed good customer service! They always give a full service check on my car. Ver happy! helpful! Always guaranteed good customer service! They always give a full service check on my car. Ver happy! More
by Kathleen Turner
Employees Worked With
October 07, 2020
It took a couple of visits to get it right but they get it right and that’s the most important thing my car is running like a new car thank you it right and that’s the most important thing my car is running like a new car thank you More
by Otha38
October 07, 2020
The service area (Matt) was prompt and attentive to my current issue. The car was serviced promptly and Matt gave me a clear explanation of the steps taken to resolve my problem. current issue. The car was serviced promptly and Matt gave me a clear explanation of the steps taken to resolve my problem. More
by JCASTANE1042
Employees Worked With
