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Joe Rizza Acura

Orland Park, IL

4.6
2,110 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,110 reviews

July 10, 2020

I had oil service and a tire replaced. They didn't rotate the tires due to the replacement and deducted $20.00 from estimate. I was very pleased with the whole experience. More

by WDRRAY
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Joe Rizza Acura responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Joe Rizza Acura was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 10, 2020

They worked hard to find the EXACT vehicle I was looking for. Jim and Len were very helpful and knowledgeable. Would definitely buy from them again. More

by ADAMTLAMORE
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim.
Jul 14, 2020 -

Joe Rizza Acura responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Joe Rizza Acura! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 10, 2020

Great customer service. Everyone was polite and professional. I made an appointment With Charlotte, and Matt was my service rep, everything was done quickly. Thanks for your service. More

by cherese_rogers
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom lee and Charles , Charlotte Guinta, Omar Hammad, Rawan Altaher, Digital Airstrike, Linda Tew, Nora Rizza
Jul 14, 2020 -

Joe Rizza Acura responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 10, 2020

On Wednesday my car would not start. I called the service Department. Chris helped me troubleshoot over the phone. I was able to get a new battery the same day. My warranty had run out , Matt had prorated th More

by Christine
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jul 14, 2020 -

Joe Rizza Acura responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Joe Rizza Acura was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 10, 2020

Jim and Pat at the Acura in Orland Park were amazing to work with for our new lease. We will definitely recommend this them to our friends and family. More

by COLLEEN.WHITEHEAD11
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Sabbion
Jul 14, 2020 -

Joe Rizza Acura responded

Thank you for taking the time to write this review. We are pleased to hear that Jim and Patt were able to provide an efficient and overall positive experience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 10, 2020

My experience with Joe Rizza Acura was wonderful. I would refer them to my friends and family. Great customer service, very professional, and clean atmosphere. More

by JENNIFER.JUAREZ78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Joe Rizza Acura responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 09, 2020

Great service in ALL departments! Sales rep, Tom, was thorough in explaining features of the vehicle I was interested in. Then even more so when it came down to discussing the financing options available More

by Monica_S
Recommend Dealer
Yes
Employees Worked With
Alyssa Adams, Tom Schultz (sales), Frank (finance), Charlotte Guinta
Jul 09, 2020 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 09, 2020

Fast service, friendly staff. They get you in quickly when you make an appointment. All service staff had masks and were very cautious. They even had me keep the pen I used. I took one star off becau More

by Customer approved
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jul 09, 2020 -

Joe Rizza Acura responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 09, 2020

I previously worked with Bob Caputo and Pat Dazzo on the purchase of my TLX and returned to purchase my RDX. They are professional, straight forward on price out the door and a pleasure to do business with More

by TJGGUS
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dazzo
Jul 09, 2020 -

Joe Rizza Acura responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 08, 2020

Good experience. Staff was welcoming and helpful and we didn’t feel pressured. Jay was our sales person and he kept good communication. Denise helped out on the day we bought our vehicle because Jay was of More

by JACOBSON18
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay, Denise
Jul 09, 2020 -

Joe Rizza Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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