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Joe Rizza Acura

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.7
2,021 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,021 reviews

February 05, 2022

the service dept is excellent Very professional and and they explain what was done.When I buy a new car it will be from Joe Rizza Acura because of the service dept More

by EDROZD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2022 -

Joe Rizza Acura responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joe Rizza Acura. We look forward to having you as one of our valued customers for many more years to come!

Helpful
February 04, 2022

One of the best dealerships to work with, from purchasing a new Acura to the service department. More

by JOHALLETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2022 -

Joe Rizza Acura responded

It's great to hear that you've had such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!

Helpful
February 02, 2022

Appointment was at 1:00…I got there at 12:55 and was seen right away. Got out in a little over an hour. Great, quick service More

by JFORTUNEJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2022 -

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
February 02, 2022

The best ….service .price always the best…the best dealer ship…can’t go wrong More

by TOMG6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2022 -

Joe Rizza Acura responded

Thank you for taking the time to leave us a five-star rating. We appreciate your business, Tom. Our team looks forward to having you as one of our valued customers for years to come.

Helpful
February 02, 2022

Excellent.. all needed services done, explained well by Chris, expedited in time, got back my car as good and clean as a new car. I prefer Joe Rizza because your executives recommend needed services onl More

by BA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2022 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
February 01, 2022

Always satisfied with service and there personality. Makes me feel comfortable every time I visit. More

by MICHELLE.ALANIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
Bob Caputo
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony LaGiglio
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Feb 01, 2022 -

Joe Rizza Acura responded

Thank you for the five-star rating for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help.

Helpful
February 01, 2022

Staff is consistently very professional in their line of work. They are knowledgeable and dependable More

by MARIANNE_PAYNOR2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2022 -

Joe Rizza Acura responded

Thank you for your business, Marianne. We appreciate you taking the time to leave us a five-star rating. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
January 28, 2022

Nice, staff. Happy and accommodating. I only got an oil change for my MDX. Quick & efficient! More

by Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2022 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

Helpful
January 27, 2022

My car was serviced and returned to me in a timely fashion and like a shiny new car. More

by Karynhurwich5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2022 -

Joe Rizza Acura responded

Karyn, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

Helpful
January 26, 2022

The drop off was easy and convenient. Chris was professional and kept me informed re repairs and price More

by Jaetzkorn
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2022 -

Joe Rizza Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Joe Rizza Acura; we look forward to having you as one of our valued customers for many more years to come.

Helpful
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