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Joe Rizza Acura

Orland Park, IL

4.7
2,018 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,018 reviews

January 12, 2021

We bought an Acura MDX from them almost 2 years ago. It has been a great car, and they have been fabulous in checking if we need anything. Whenever we get serviced the employees are kind and helpful. I More

by knotcd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Joe Rizza Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 11, 2021

Great service. Made sure everything was I great shap. He also helped me with my link. Love joe rib a and the great service I get at Acura. More

by HAZELBINNS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Joe Rizza Acura responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 11, 2021

My service at Hoe Rizza was very courteous greatly appreciated. My issue was diagnosed and fixed the right way. Not by putting a bandaid on it and just waiting to see how long It would hold. Thanks so More

by Pdoby
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Joe Rizza Acura responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 08, 2021

It’s Always a pleasant experience. I’m attended to right away. I’ve been coming here for years and it has always been consistent. More

by coreydsingleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jan 13, 2021 -

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 08, 2021

Great service’. Matt was great . My car was washed and vacuumed.every one was very helpful!the dealership was spotless.sales people were very helpful More

by XPLATE64@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Joe Rizza Acura responded

We are glad to hear you enjoyed your recent visit to our service department. At Joe Rizza Acura we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 08, 2021

Great experience Nothing else to note and not sure why Great experience Nothing else to note and not sure why there’s a minimum number of words so I’m just going to keep typing until I hit 25 so I can su More

by KOZAR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras
Jan 13, 2021 -

Joe Rizza Acura responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 08, 2021

WOW! That's the best way to describe it. I have never had a bad experience at Rizza Acura. Wonderful people delivering the BEST service. More

by Maliorisj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jan 13, 2021 -

Joe Rizza Acura responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 07, 2021

The Service Department is very friendly and is straight forward in maintaining my vehicle. They were able to complete the maintenance in a little bit over an hour. More

by STEPHEN.BLODGETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Joe Rizza Acura responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 07, 2021

The service Dept is clean bright and modern. However, satisfactory repair is most critical. This visit they missed the mark. I'll take the car back to the service center and hopefully my issue can be add More

by EXSLAVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Joe Rizza Acura responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 07, 2021

I am very happy with the service and product at Rizza Acura.I have purchased three cars from you guys. Very happy with you and your product. More

by JMOLINARO6395
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Joe Rizza Acura responded

Hi and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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