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Joe Rizza Acura

Orland Park, IL

4.6
2,194 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,194 reviews

December 31, 2020

The service writers are the best I have ever seen!!! Look if you wanted more words look them up! Am typing this on a smart phone? More

by AM95.42X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Rizza , Charlotte Guinta, Nora Rizza
Jan 06, 2021 -

Joe Rizza Acura responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 30, 2020

Joe Rizza is truly a luxury dealership. The Acura brand is top quality but the Rizza dealership makes the owner experience excellent. They treat their customers with the respect and care you want from a pr More

by paulwolf7613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Joe Rizza Acura responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 30, 2020

Great in explaining what my vehicle needs and great service. That’s the reason I like coming to joe rizza. I appreciate the great service. Thank you More

by LUBNASOUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie
Jan 05, 2021 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 30, 2020

The service is always superb! I know my car is holding its value because it is so well maintained. The service department (and Ted Jurich) makes the process so convenient we keep coming back whenever we n More

by dpwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Joe Rizza Acura responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 30, 2020

It's a pleasure dealing with the personal at Joe Rizza No high pressure tactics just a great experience. Pat and Bob are the best More

by MARKM20
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Joe Rizza Acura responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 29, 2020

The service reps are friendly and knowledgeable about what needs to be done. They get you in and out as quickly as possible and offer a loaner if the work takes longer. More

by jmelander7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Joe Rizza Acura responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Joe Rizza Acura team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 28, 2020

Always fantastic, reasonably priced service that I have trusted for years. This dealership does a great job all around. The service department is a big part of why we bought another Acura for our next vehi More

by Michele K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Joe Rizza Acura responded

Michele, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 28, 2020

We had a fantastic experience with the Rizza service team! Quick, thorough and very responsive. We even had trouble finding the correct tires in our time frame and they made sure we were taken care of More

by ANTHONYD74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Joe Rizza Acura responded

Anthony, we really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Joe Rizza Acura team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 28, 2020

Hello, Matt provides consistent, unmatched, world class customer experience each and every time. Thanks Matt for being so knowledgeable and helpful!! Happy Holidays and New Year! More

by KHENRY724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Joe Rizza Acura responded

Thank you for the excellent review! It is great to know that Matt was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 25, 2020

Premium Professsional customer service experience at each visit. Careful inspections give great insight to existing issues and help you anticipate up coming service repairs. The complementary car was is si More

by GCJENKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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