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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
April 21, 2020
Reached out to me with a solution instead of a problem, scheduling was accommodating and to my liking. All and all very good experience for this scheduling was accommodating and to my liking. All and all very good experience for this More
by JOHN.RORER
Verified Customer
April 21, 2020
Professional courteous personnel trustworthy when I leave there I feel 100 percent confident my vehicle is in top shape I can go anywhere in the country with no problems there I feel 100 percent confident my vehicle is in top shape I can go anywhere in the country with no problems More
by 10859
Employees Worked With
Jessie ramirez, Bobby Driggers
April 20, 2020
Excellent customer service Have used Rizza Ford for many, many years and have never been disappointed with their service. Feel they are honest when they recommend something nee Have used Rizza Ford for many, many years and have never been disappointed with their service. Feel they are honest when they recommend something needs to be repaired. More
by NICKANA
April 20, 2020
I’m from New York Brought my car from them very helpful I’m from New York Brought my car from them very helpful honest gave me a good deal I’d definitely use them again ty. I’m from New York Brought my car from them very helpful honest gave me a good deal I’d definitely use them again ty. More
by JOHNNYNBRS2023
Employees Worked With
April 20, 2020
They're was a mix up as to when my appt was,and they took me in anyway Which I fully appreciated.eduardo is very professional at what he does.service area Very clean.very pleased with everything.thanks I me in anyway Which I fully appreciated.eduardo is very professional at what he does.service area Very clean.very pleased with everything.thanks I More
by JOHNMARKGANNON
Employees Worked With
Eduardo Rodriguez
April 19, 2020
Educated Dealer who knows what you need Luke is the centerpiece of the Joe Rizza Ford / Lincoln dealership. He knows everything about every car there, how to get the best deals, and when to Luke is the centerpiece of the Joe Rizza Ford / Lincoln dealership. He knows everything about every car there, how to get the best deals, and when to buy. Luke is the man and I recommend him to any future car buyer. I turned in my last car for the new Lincoln. Bobby Driggers was the man who repaired my old car. He was able to walk me through everything that needed to be done and explain it. A real professional. More
by dannykeef
April 18, 2020
Excellent Service Had warranty work done (recall). Done as promised and in short order. Liked the extra effort for COVAD related cleanup, steering wheel wrap and seat c Had warranty work done (recall). Done as promised and in short order. Liked the extra effort for COVAD related cleanup, steering wheel wrap and seat covers More
by WPLACHY
Employees Worked With
Eduardo Rodriguez
April 17, 2020
Went in today for simple service and looked for a new car to lease. Like Clarizio got us a great deal on a the car that we were looking to get to lease. Like Clarizio got us a great deal on a the car that we were looking to get More
by Wes Modder
April 17, 2020
This is our first Lincoln and I must say Eduardo Rodriguez was extremely patient and informative. He went above and beyond resolving our computer issues. Rodriguez was extremely patient and informative. He went above and beyond resolving our computer issues. More
by ROMAZING1
April 17, 2020
Joe Rizza always does a great job. Service completes on time and with Covid 19 all precaution were completed. Scott from service was truthful and polite time and with Covid 19 all precaution were completed. Scott from service was truthful and polite More
by Rjensen
