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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
February 21, 2020
No hidden agenda to up charge me for extra repairs I didn’t mention. Yet every area I wanted to have looked at was carefully examined. Quick, courteous & efficient, I’ll be back! didn’t mention. Yet every area I wanted to have looked at was carefully examined. Quick, courteous & efficient, I’ll be back! More
by Kathryn G
Verified CustomerEmployees Worked With
Thomas
February 21, 2020
Jesse Was Very Helpful....I was In And Out Within An Hour For A Factory Recall Transmission Module Re Sync On My 2012 Ford F-150... Thank You Again... For A Factory Recall Transmission Module Re Sync On My 2012 Ford F-150... Thank You Again... More
by keko3006
Employees Worked With
Jesse
February 20, 2020
Proactive, to the point and no pressure Joey was proactive to help us find exactly what we were looking for, explored all our options with no pressure. Dealership was clean and everyone was Joey was proactive to help us find exactly what we were looking for, explored all our options with no pressure. Dealership was clean and everyone was friendly. More
by KARI6
Employees Worked With
February 20, 2020
I was very pleased with Joe Rizza Lincoln and how they checked everything on my car while I was there for an oil change. It was a long wait but worth it as they also washed my car and cleaned it inside! checked everything on my car while I was there for an oil change. It was a long wait but worth it as they also washed my car and cleaned it inside! Eduardo was very nice and accommodating and I will be calling him next time I need anything done to my car! Thank you! More
by janras1939
Employees Worked With
Eduardo Rodriguez
February 20, 2020
I brought in my truck for a recall on Saturday. My appointment wasn’t until Monday. The service manager called me early afternoon on Saturday and told me the repairs had been made already. The service appointment wasn’t until Monday. The service manager called me early afternoon on Saturday and told me the repairs had been made already. The service manager was really nice and polite. The only thing that would have made the experience perfect would have been a car wash. No complaints. More
by david.schwenn
Employees Worked With
Unknown
February 20, 2020
Always fantastic customer service!! Quick and painless. Super friendly! Thomas Mackey definitely deserves a five star review! I will always Rizza for sales and service. Super friendly! Thomas Mackey definitely deserves a five star review! I will always Rizza for sales and service. More
by zoboy
Employees Worked With
Other Employees :
Thomas Mackey 5 stars ??????????, Miles Misek, Rawan Altaher, Ike Mohammed
February 19, 2020
Horrible service- 2500$ estimate to clip loose fog lamp in on 2017 Lincoln MKZ- I took it to crash champions the next morning. They clipped the fog lamp in without a hassle. Ended up not charging a penny. in on 2017 Lincoln MKZ- I took it to crash champions the next morning. They clipped the fog lamp in without a hassle. Ended up not charging a penny. More
by Wthome232
Employees Worked With
Other Employees :
Jesse and whoever the service manager is that gave me the 2500 estimate
February 19, 2020
great sales staff,great price Joe Gio took his time showing me all the cars I wanted to see test drive. I was totally happy with the car I choose and the price I got. Joe Gio took his time showing me all the cars I wanted to see test drive. I was totally happy with the car I choose and the price I got. More
by nicky1950
February 19, 2020
finance manager Very bad experience with finance manager . The sales manager had to intervene after I left the store . Very rude person not professional cracking joke Very bad experience with finance manager . The sales manager had to intervene after I left the store . Very rude person not professional cracking jokes that were not appropriate . The salesman and his manager were very good and professional More
by SMARTWAYDISCOUNTS
February 19, 2020
Awesome customer service highly recommended to anyone looking for a great deal Truly professional service is great one stop shop pick what you want make your deal in and out looking for a great deal Truly professional service is great one stop shop pick what you want make your deal in and out More
by KENZTOYZ
