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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,885 reviews

April 01, 2019

Good experience I bought this car after seeing it on the internet. They answered all of my questions and provided additional pictures. They were familiar with out of More

by RJMCMASTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Misek, Vince Ventrella
Apr 02, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Best, Rawan Altaher - raltaher@rizzacars.com

March 31, 2019

Where else would i go for service on my fords ? I have always taken my vehicles back to dealer for work have been since it was Nevis-Rizza ford on 159th St. And now Ike is my service writer hopefull More

by Fordfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Apr 02, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Rawan Altaher - raltaher@rizzacars.com

March 30, 2019

Excellent Everything went swell. I arrived on Thursday night & left wanting the car. Submitted the application the next day. I arrived at 8:30 and left dealer a More

by ALMA1024
Recommend Dealer
Yes
Employees Worked With
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Hernandez
Apr 02, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Rawan Altaher - raltaher@rizzacars.com

March 29, 2019

Perfect My salesman was Fiori Maritato and I could not have asked for a better person!! Very pleasant, not at all pushy answered all of my questions, took hi More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Blazys, Eric Montanez, Fiori Maritato
Apr 02, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, Rawan Altaher - raltaher@rizzacars.com

March 29, 2019

Transmission update did not work Transmission fluid change was ok but the transmission update did not seem to work. Automatic transmission not shifting smoothly from first to second. More

by KPETTYFAN45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Apr 02, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Rawan Altaher - raltaher@rizzacars.com

March 29, 2019

Prompt service at a competitive price I was pleased to get a prompt appointment for my front brakes and for a recall done at the same time. I have always been happy with the quality of wo More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Apr 02, 2019 -

Joe Rizza Ford Lincoln responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Rawan Altaher - raltaher@rizzacars.com

March 29, 2019

Services was excellent I always get in and out on time the service department people are courtesy and polite and the price is real reasonable kudos to ike. More

by LILFOX1023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche, Ike Mohammed
Apr 02, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Rawan Altaher - raltaher@rizzacars.com

March 29, 2019

Work performed as scheduled within a reasonable time. Service performed within a reasonable time. The service advisor able to take care of the reason for my visit. Mr. Montanez took care of the reason More

by ALPHONZO.FLEMING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Apr 02, 2019 -

Joe Rizza Ford Lincoln responded

ALPHONZO.FLEMING, we appreciate your kind words about our service team. Thank you for choosing Joe Rizza Ford and Lincoln of Orland Park for your vehicle needs. Best, Rawan Altaher - raltaher@rizzacars.com

March 29, 2019

Used car purchase Excellent customer service Gary and Luke were out standing. They made car buying easy. They showed us several cars until we found the one that was rig More

by LRAFF907
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best, Rawan Altaher - raltaher@rizzacars.com

March 29, 2019

Great My salesman was knowledgeable and personable. He made it easy and enjoyable. The process was quick. He even helped me install the Bluetooth before I l More

by TARIEMOHAN426
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Munoz
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