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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,885 reviews

March 19, 2019

Great employees Very family like. My whole family goes here because our sister recommended it and now that’s where we go. Even though it’s an hour from our home it’s More

by TATIANAMar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Precin
Mar 21, 2019 -

Joe Rizza Ford Lincoln responded

TATIANAMar, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Rawan Altaher - raltaher@rizzacars.com

March 18, 2019

Five star service Friendly. Take time for explanations. Treat you as though you were the only person there and do not rush through any procedure explanation. The wait More

by GRANNYJANR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for putting your trust in Joe Rizza Ford and Lincoln of Orland Park! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Best, Rawan Altaher - raltaher@rizzacars.com

March 18, 2019

Eric is the BEST Warranty engine repairs. Took three weeks. Then had to bring it back for oil leaking from under engine/trans. ERIC HELPED ME THROUGH THE DIFFICULT T More

by GOROCKBSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for your review! We really appreciate your business and are so happy that Eric could provide great service to you and your vehicle. We look forward to seeing you again! Best, Rawan Altaher - raltaher@rizzacars.com

March 18, 2019

Battery Replaced Needed to replace a battery. Called ahead to make sure it was in stock. It was a quick turnaround time while waiting in the very accommadating lounge. More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

Hi Brian, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best, Rawan Altaher - raltaher@rizzacars.com

March 18, 2019

Oil Change and regular maintenance. Friendly, courteous, and quick! Was very pleased when Eric greated me and welcomed me into the service drive. The process was fast and took less than More

by Bill Kassanitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Jose Munoz, Eric Montanez
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the positive review, Bill and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Rawan Altaher - raltaher@rizzacars.com

March 18, 2019

Excellent service Eric was great very Knowledgeable. We have been waiting weeks for part to come in. As soonin as soon part came in. Rizza called us and put part on t More

by Burgundy bug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Rawan Altaher - raltaher@rizzacars.com

March 18, 2019

The Works Oil Package. I purchased The Works service package and was provided great service. Also, the mechanics were able to inform me about other issues with my vehicle. More

by waldron_sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal and the other employee at the register., Ike Mohammed
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Best, Rawan Altaher - raltaher@rizzacars.com

March 16, 2019

Excellent and Accomodating This is the 5th vehicle I have purchased from Gary Percin and the third from Luke Clarizio they provide a positive experience and exceptional follow u More

by Harley Schinker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Best, Rawan Altaher - raltaher@rizzacars.com

March 16, 2019

Edge purchase This purchase has been the easiest so far as this is my 3rd Edge purchase Also very impressed with your show room and service area. Highly recommende More

by RJBESHEER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All were very pleasant, cordial and helpful, Raul Hernandez
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best, Rawan Altaher - raltaher@rizzacars.com

March 16, 2019

Recall It was a pleasure to do business with the service department. They were very friendly and knowledgeable. My recall was done in a timely fashion. More

by kkociper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Rawan Altaher - raltaher@rizzacars.com

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