Joe Rizza Ford Lincoln

Great and efficient The service department too very good car of 2013 Ford F-150. I arrived on a Saturday morning with no appointment and was out in a very short time. Tha The service department too very good car of 2013 Ford F-150. I arrived on a Saturday morning with no appointment and was out in a very short time. Thanks More

Fantastic Ike helped me with a problem since Dec. Ike Mohammed, Client Service Manager, is an EXCELLENT Client Service Manager..... IKE IS "MR. CUSTOMER SERVICE"!!!. Initially I had a problem with Ike Mohammed, Client Service Manager, is an EXCELLENT Client Service Manager..... IKE IS "MR. CUSTOMER SERVICE"!!!. Initially I had a problem with a tire, and then a wheel, and he handled both issues in a VERY TIMELY CUSTOMER-FRIENDLY MANNER, He listened to my issues, made several calls on to my extended warranty company to help solve my problem. He also returns your phone calls!! I cannot say enough good things about Ike. Thank you Ike!! More

Excellent Customer Experience I went knowing I would either be buying a used Lincoln MKC or a brand new Ford Escape. Fiori allowed me to drive both of them and he gave me all the i I went knowing I would either be buying a used Lincoln MKC or a brand new Ford Escape. Fiori allowed me to drive both of them and he gave me all the information I needed to know on both cars in order to make my decision. I decided to buy the used Lincoln MKC and he was very helpful in all aspects. He was very thorough with the process of buying the car. My mother hates going to dealerships and buying cars, it's one of her least favorite things to do honestly. Fiori made it an easy process and my mom left the dealership happy and impressed. I would recommend this dealership and also Fiori to work with because of how nice and not pushy everyone was in this dealership. My family received excellent service and even though we lived over an hour away from this dealership, I would go back there to buy another car! More

They found us what we wanted! Fiori and John were very helpful. The environment was welcoming and accommodating. Bob Burke in Finance worked with us to find a loan rate that made u Fiori and John were very helpful. The environment was welcoming and accommodating. Bob Burke in Finance worked with us to find a loan rate that made us happy. I would definitely recommend the dealership. More

Fiori moratato buying A car is a big investment. They were very helpful with no pressure in buying. Answered all questions and very happy with whole experience buying A car is a big investment. They were very helpful with no pressure in buying. Answered all questions and very happy with whole experience More

Unhappy When I picked up my vehicle after it was fixed no one explained anything. Never received free car wash like they said they gave me When I picked up my vehicle after it was fixed no one explained anything. Never received free car wash like they said they gave me More

Good visit I always get fast and good service every time I have my car serviced. The techs are always so helpful and explain everything in detail. I appreciate I always get fast and good service every time I have my car serviced. The techs are always so helpful and explain everything in detail. I appreciate all the good service that is given to me at each visit More

They treated me like Family I had a great buying experience at Joe Rizza Ford. Both my sales consultant Joey Gio, and general sales manager John Livigni went above and beyond to I had a great buying experience at Joe Rizza Ford. Both my sales consultant Joey Gio, and general sales manager John Livigni went above and beyond to put me into a 2019 Ford F150 Limited. I can't say enough about my sales consultant Joey Gio. Joey did all the heavy lifting making sure the transition from my old vehicle to the new one was easy and simple. Vehicles these days have so much technology and features that understanding everything can be a little overwhelming. Joey Gio was very patient taking the time to explain everything about my new vehicle to me until I was able to navigate on my own. Joey Gio is #1 . If you need a car Joey Gio is the man to see. Great dealership and everyone was friendly and helpful. From top management to the guys who washed and cleaned up my truck. Also gotta give a shout out to Shelby. She also gave big help with installation of the Fordpass app and software setup. Thanks for the instruction videos to Shelby. Last, but not least, thanks to Mr. McMillan, the main man, for being very approachable and having a great staff. Although, a very busy man, never too busy to listen to any concerns a customer may have. I, with my family, look forward to a long relationship with Joe Rizza Ford. More

Very dishonest Brought car in with flat tire. Just bought tires for there a month ago and was told tire could not be fixed without even checking with a tech. Try to Brought car in with flat tire. Just bought tires for there a month ago and was told tire could not be fixed without even checking with a tech. Try to sell me another new tire. I took it down the street to discount tires they patched it and sent me on my way! Then ask about light on lift gate and was told that’s not covered under your warranty you have to buy another assembly and that’s real expensive never even told me how much it was just assumed I wouldn’t buy it! Real have had bad experiences with this service department and will not be buying another car from there!!! More

Finance manager falsifying information Finance manager Omar has falsely given me information for his benefits at the time of purchase which is now given me unnecessary actions to take place Finance manager Omar has falsely given me information for his benefits at the time of purchase which is now given me unnecessary actions to take place now. Temo was the sales personnel I was working with. Temo did do a good job on his part. I hope customers are careful when dealing with Omar. More