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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,886 reviews

February 16, 2021

The staff went above and beyond to make sure we were completely satisfied. Everyone was extremely helpful and friendly. (Especially Ike, who continued to keep me up to speed the entire time my car was t More

by Kat061087
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Feb 19, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 15, 2021

Always great fast and great communication. Scott always goes above and beyond to keep me up to date on progress of my cars. Highly recommend. More

by RRAVELO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 15, 2021

they did a very good job with my car, they picked it up on time and bought it back on time was washed and cleaned More

by FATIMA1541
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clarizio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Gallegos
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Forbes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Vargas
Feb 18, 2021 -

Joe Rizza Ford Lincoln responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 14, 2021

Raul was professional and took the time to go over all aspects and questions that I had with the car. Scott, just as Raul, helped us answer all questions and details about the car More

by jpv116
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Hernandez
Feb 18, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 13, 2021

Everything and everyone was very helpful and courteous. I was in and out in a very reasonable timeframe, couldn’t have asked for a better experience. More

by MT.SHAUGHNESSY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Salas
Feb 18, 2021 -

Joe Rizza Ford Lincoln responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 12, 2021

. We were happy with Joe Rizza Lincoln because of there efficiency and knowledge of our problem. Finally Rizza’s timely repair of the problem and availability of parts More

by Kmercuryk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
Feb 18, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 11, 2021

they were very timely and professional. really appreciated the gentleman that helped me. they werent overly pushy and they helped me with best steps when i was given incorrect information over the More

by griffith.devon13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 11, 2021

Love this place excellent service very nice people friendly and would use this service again and told my family and friends about the service had More

by Blackdollsheila45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
Feb 17, 2021 -

Joe Rizza Ford Lincoln responded

Sheila, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 11, 2021

Cliff is very professional and efficient. The dealership is clean and everyone is friendly. I’ve always been satisfied with the service department. I’ve bought three cars from there and when I’m ready to bu More

by TGCOLLINS20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 10, 2021

I have never meet a better group of people. Couldn’t be happier how Ike Mohammad my Service Advisor handled all my cars needs. Thank you all at Rizza More

by KATHLEEN10458
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
Feb 16, 2021 -

Joe Rizza Ford Lincoln responded

Kathleen, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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