Back

Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
Contact Dealership

8100 W 159th St

Orland Park, IL

60462

Directions

By Type

Showing 2,886 reviews

September 22, 2020

Quick and friendly service from general manager down to the service department. Went in to get a backup camera fixed and it took no more than 35 minutes I was in and out and on the road More

by MGINOCCHI13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for your outstanding review! We're glad to hear that our team was friendly and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 22, 2020

Greatest service department I have ever been to at any dealership. Ike is the most helpful and wonderful service person I have ever dealt with. More

by Megan.m.nolam39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Sep 24, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us, Megan! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 22, 2020

Brought my vehicle in for a check engine light diagnosis, I was greeted very fast and the Advisor made sure he understood all of my issues he got me a loaner vehicle right away and helped me through the whol More

by Murvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 21, 2020

Thomas was a great service writer. I would come back any time to get service done here after the wonderful experience I had. Great employees all around. More

by John21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Sep 24, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 21, 2020

Salesperson that came to help was Mr Clifford was very polite respected professional with me and my family. In the service department Tomas was very helpful as well and professional. Thank you for your More

by Luisrivera7788
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
Sep 24, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 21, 2020

I had a great experience with Joe Rizza Ford, thanks to Raul Hernandez. I felt that Raul went above and beyond to make me feel comfortable during my visit. I would return to Joe Rizza Ford for any future v More

by kyle joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Hernandez
Sep 24, 2020 -

Joe Rizza Ford Lincoln responded

Kyle, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Raul went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 19, 2020

Great people all around from sales, to finance to service after purchase! We currently have 4 vehicles in our driveway - all purchased and service at Rizza Ford and Lincoln Orland Park. More

by ALLANFROSTMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Montanez
Sep 23, 2020 -

Joe Rizza Ford Lincoln responded

Allan, thank you for your loyalty to our dealership and for taking the time to write this review. We aim to turn every person that visits us into a repeat customer and reading this review lets us know we're hitting the mark. Please give us a call with any questions, we're always here to help! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 18, 2020

Friendly, courteous, professional and knowledgeable . Great work at a reasonable price. The waiting room was very comfortable. I never had a bad experience at Rizza More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Sep 18, 2020 -

Joe Rizza Ford Lincoln responded

Mike, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 18, 2020

Very helpful and not pushy at all. Everyone was very helpful in explaining the paperwork and what we were getting for our money. Had to slow people down every once in a while. No complaints. More

by NICLINWOOLF
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Joe Rizza Ford Lincoln responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It's great to know our staff was able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 18, 2020

Excellent dealer. I recommend my friends and my family to stop by and look at the good cars you guys have to offer. Good salesmen. More

by JOHNSKI53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Sep 21, 2020 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

...
63
...