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Joe Rizza Ford Lincoln
Orland Park, IL
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,885 reviews
August 22, 2020
We were very happy with the service we received at your dealership. Our salesman Jose Munoz was especially helpful and friendly. We believe we received a Good deal on the price and the warranty they gave u dealership. Our salesman Jose Munoz was especially helpful and friendly. We believe we received a Good deal on the price and the warranty they gave us. I would recommend anyone to buy a car at your Lincoln dealership. Thank you for the great service we received. More
by LINDAFAMERA63
Verified CustomerEmployees Worked With
Other Employees :
Bobby Driggers, Jose Munoz, Eduardo Rodriguez, Eric Montanez, Tom Mackey
August 21, 2020
Fast and courteous service as usual. I was always kept up to speed on the on ongoing service. I really appreciate the way you do business. to speed on the on ongoing service. I really appreciate the way you do business. More
by JOHNBERECKIS
Employees Worked With
August 21, 2020
Great very happy with my service , friendly not pushy. Would come back for my next vehicle. Great selection of new cars great variety and prices. Would come back for my next vehicle. Great selection of new cars great variety and prices. More
by STEPHANIESMS22
Employees Worked With
August 21, 2020
Will definitely be back to Purchase my next new car,customer service was excellent,I love everything about my service at Joe Rizza my sales guy Alexis was on point and very Professional. Thanks aga car,customer service was excellent,I love everything about my service at Joe Rizza my sales guy Alexis was on point and very Professional. Thanks again More
by CATHERINETOWNSEND89
August 21, 2020
Always receive great service. No surprises. The Service Team is great. They made the experience from start to finish easy. Thoroughly explained the work needed and what to expect, even cost. Thanks to all Team is great. They made the experience from start to finish easy. Thoroughly explained the work needed and what to expect, even cost. Thanks to all of them. More
by RPJANOTA
August 21, 2020
I received great service from the staff...The concern I received great service from the staff... The concern that I had was that all staffers were not wearing their mandatory mask.... Wearing a mask is I received great service from the staff... The concern that I had was that all staffers were not wearing their mandatory mask.... Wearing a mask is for everyone’s safety....and protection of spreading this virus..... Can someone contact me as to why it’s not mandatory when working on other customers vehicle?????? I look forward to speaking to someone...... Thank you. More
by CAMPSCOTT
Employees Worked With
August 21, 2020
After having a disappointing experience buying the first of two new Lincoln MKZ's in the same week at this dealership i expressed my concern when returning. Raul and Alexis worked together to make the sale of two new Lincoln MKZ's in the same week at this dealership i expressed my concern when returning. Raul and Alexis worked together to make the sale and expedite the process. They both exhibited how smooth a car buying process can be and retained me as a customer. I feel they understand that you can buy something anywhere and that it is the service and the way a customer is treated that makes the difference. More
by jttar
August 20, 2020
From,the time we walked into Joe Rizza, The employees were very polite, respectful, and courteous, my salesperson Clifford Hensley very courteous and very experienced .he made our visit great. were very polite, respectful, and courteous, my salesperson Clifford Hensley very courteous and very experienced .he made our visit great. More
by BETTY.KIMBROUGH.SELLERS
August 20, 2020
I always But my cars from Joe Rizza Ford in Orland Park. The Manager there Bruno is AMAZING and my salesman Dimitri is fantastic. The best service!!!! The Manager there Bruno is AMAZING and my salesman Dimitri is fantastic. The best service!!!! More
by LYNCHMARY011
August 20, 2020
The Rizza Ford service team has always been very helpful whenever I bring my car for service. Scott Sciaky really goes above and beyond the call of duty to make bringing your car in for service as easy as whenever I bring my car for service. Scott Sciaky really goes above and beyond the call of duty to make bringing your car in for service as easy as possible More
by MIKEC11
