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Joseph Toyota of Cincinnati
Cincinnati, OH
1,522 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,522 reviews
March 31, 2023
Joseph Toyota refused to provide an estimate for repairs. They told us everything would be warrantied through Toyota, then would not return phone calls, then copied me on an email to the other toyota dealer They told us everything would be warrantied through Toyota, then would not return phone calls, then copied me on an email to the other toyota dealer with a parts list - no estimate total - no estimate form ever given to me. Without waiting for other dealer to respond or to get authorization, did the work - claim we owe them $4000 because the work would not be warrantied because of the other dealer's workmanship. Their Consumer Relations Manager says we can get the vehicle back when the other dealer pays for it. They have violated Ohio law (the state has other complaints against them already). We had to go to a Toyota dealer for warranty work - this is a very untrustworthy company which is holding our vehicle hostage. More
by crusch7
March 31, 2023
Rob and Ty were amazing to work with, and I would definitely love to work with them again in the future. They made purchasing the car so easy. definitely love to work with them again in the future. They made purchasing the car so easy. More
by scottnkelly235
Verified CustomerMarch 29, 2023
Awesome place to purchase a car! ! The whole experience was easy, smooth and quick! Highly recommend!!! ! The whole experience was easy, smooth and quick! Highly recommend!!! More
by pwschuck
Employees Worked With
March 29, 2023
The folks at the dealership are good to work with. We trust them and relay on them to help us keep our car maintained properly. We trust them and relay on them to help us keep our car maintained properly. More
by djleahy0
Employees Worked With
March 28, 2023
The Service department has always been knowledgeable and thorough in resolving any mechanical or electrical issue I have had. 2 service representatives stationed on the front row did not look up to acknowl thorough in resolving any mechanical or electrical issue I have had. 2 service representatives stationed on the front row did not look up to acknowledge my need for service. Justin was stationed on the back row, he looked up and over and asked , "Have you been helped" I appreciated his sense of awareness that a customer needs help. More
by WBJ1149
Employees Worked With
Justin
March 28, 2023
Joseph Toyota Service Dept was polite and helpful over the phone to schedule a maintenance appt. For Mt vehicle. The Service Dept helpful and informed me of what was performed or looked at during our vi the phone to schedule a maintenance appt. For Mt vehicle. The Service Dept helpful and informed me of what was performed or looked at during our visit. Thank you. More
by MLWILLIAMS.3KIDDOS
Employees Worked With
March 28, 2023
Everyone there makes it very easy to purchase a new car and they inform you about all your options .good experience. and they inform you about all your options .good experience. More
by shaferduke
Employees Worked With
March 26, 2023
Service is always great with Jason and all the workers are friendly, honest and professional are friendly, honest and professional More
by LORAEBO
