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Joseph Toyota of Cincinnati

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.5
1,523 Reviews
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Used Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,523 reviews

April 01, 2022

The interior light switch was changed and the messages were different, other than that, as always very professional. More

by HALNOWBROWNCOW1
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for your feedback. I'm sorry you have some concerns about your recent service and I will relay the message to my team. I also invite you to call me so I can address this matter directly and see if I can help. My line is (513) 385-1800, ext. 8311. Thank you, Sandra Pomeraning - Customer Relations Manager

March 31, 2022

Kyle May showed me a picture of what was wrong with the car. That was helpful! More

by CFLASPOHLER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May, Kyle
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Mar 31, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati for your service needs! We are happy to hear that Kyle and the team took good care of you throughout the process and we hope to work with you again down the road. Drive safely!

March 31, 2022

Experience was easy, car came in as expected and the process was easy. very fast. More

by GSHERND34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2022 -

Joseph Toyota of Cincinnati responded

This review is music to our ears! Thank you for choosing Joseph Toyota of Cincinnati and for stopping by to share your experience. Drive safely!

March 30, 2022

Ty met me upon arrival at the dealership. I got there right before closing time, and I was never rushed. I felt very welcome, and Ty helped me find and buy the right vehicle for my family. More

by phillip.hoffman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for sharing your fantastic experience, Phillip! Your Joseph Toyota of Cincinnati Sales Team, led by Ty, was delighted to offer you excellent customer-first service. We're delighted you have found and purchased just the right vehicle for your family's needs. If we can be helpful in the future, please don't hesitate to contact us. Thanks again!

March 29, 2022

Experience was easy, car came in sooner than expected and they made the process easy More

by lsmith30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Arrasmith
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Mar 29, 2022 -

Joseph Toyota of Cincinnati responded

Easy - True - Clear! Those three words represent the Joseph Toyota of Cincinnati commitment to our customers. Based on your comments and recommendation, you have experienced them first-hand. That's great! On behalf of Austin and the entire Sales Team, thank you for letting us help you with your new vehicle purchase. We wish for you many happy hours on the road!

March 29, 2022

Great service in comfortable room To wait in. Very courteous and friendly. Always done well. More

by SUSANBONELLI0
Customer Service
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2022 -

Joseph Toyota of Cincinnati responded

Susan, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

March 28, 2022

Easy to get into quick and very caring about the customers wants and needs glad to be part of. More

by JTSTEWART1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael McKay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jaeger
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Mar 28, 2022 -

Joseph Toyota of Cincinnati responded

We are glad that our customer service shone brightly and earned Joseph Toyota of Cincinnati your five stars! Thanks for stopping in for service, and we'll see you next time.

March 27, 2022

Joseph Toyota service is always efficient. The customer service personnel are always friendly and informative. More

by LWIESMAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
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Mar 28, 2022 -

Joseph Toyota of Cincinnati responded

We're happy to hear we always go above and beyond to deliver a great service experience. Thanks for choosing Joseph Toyota of Cincinnati!

March 27, 2022

Communication could have been better. However once we could understand the issues around new car sales things went well. More

by rcole45
Recommend Dealer
Yes
Employees Worked With
Cheryl Nix
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2022 -

Joseph Toyota of Cincinnati responded

We always welcome feedback, and we thank you for your honesty. We're glad we could provide you with some clarity and make the remainder of your visit a seamless one. The Joseph Toyota of Cincinnati team truly enjoyed assisting you, and we hope you're loving every mile in your new ride!

March 27, 2022

TOYOTA WAS GREAT THEY GOT ME IN ON SATURDAY TO GET OIL CHANGED. iT WAS VERY FAST. They all were nice. More

by JBGUIDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2022 -

Joseph Toyota of Cincinnati responded

We'll always do all we can to accommodate our guests, and we're so glad we were able to fit you into our schedule. We appreciate you taking a moment to compliment the Joseph Toyota of Cincinnati team for their efficient service, and we hope you'll stop by our service center again next time you need a hand!

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