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Joyce Honda

Denville, NJ

4.7
3,876 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 3,876 reviews

August 16, 2023

I scheduled an appointment due to a recall notice I received in the mail. The work was done within a reasonable amount of time. That is why I gave 2 stars. The rest of the service experience was not g More

by maionaise23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not remember their names
August 14, 2023

I keep going to service my cars because of the great group of people that work there. Specially Ernest Biondolino More

by ANGELOBORGHINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

Wonderful staff! !! Joe Roman was a pleasure to deal with…Larry the GM was instrumental in putting my deal together More

by tmg1065
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

tmg1065 responded

tmg1065 Wonderful staff! !! Joe Roman was a pleasure to deal with…Larry the GM was instrumental in putting my deal together

August 11, 2023

I have been a long time customer of Joyce Honda. They’re an excellent dealership and the Sales Manager is knowledgeable, caring and excellent work ethics. More

by GNRUSSO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Excellent Service - only in for a oil change. Timely service and everything was explained on the multi-point inspection. More

by UBATPSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

After an oil change was performed, it started to leak. This is basic service and they could not do it properly, not acceptable. More

by rvavilala2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Lavelle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Joyce Honda responded

Please email me at tom_stark@joycehonda.com and let me know how we can contact you. We will not settle for work improperly completed. We will do what it takes to get your car back here safely and repaired the right way.

August 08, 2023

Everything was explained by service representative and all questions answered. Car service was timely and efficient and properly completed. More

by mattk31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

excellent and timely service. everything was explained to me and the work was completed in a timely manner More

by kgordon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Zacatenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

Thank You John, again! Always what we NEED plus good communication regarding our future needs! More

by pinguimplus29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Very thorough & extremely friendly. First experience buying a car & it’s such an amazing pleasure More

by LAURASOSA718
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Montiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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