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Karl Knauz BMW

Lake Bluff, IL

4.6
1,289 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,289 reviews

March 29, 2019

Everyone should read this Thank you to everyone that reads this. I would like to express my sincere thanks to the whole staff at Karl Knauz BMW, Lake Bluff IL. In particular R More

by CP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2019

2012 135i Recently purchased 135i convertible. Worked with Brock Gordon, he was fantastic. Doug Kamp in finance was super helpful in making the out-of-state tit More

by bags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Karl Knauz BMW responded

Thank you for your kind words we truly appreciate it, and thank you for such a wonderful rating. We look forward to serving you in the future!

March 28, 2019

Car buying CAN be fun! From start to finish to my lesson with the Genius, my experience was easy and actually fun! I will never buy a car anywhere else! More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Mar 29, 2019 -

Karl Knauz BMW responded

Hi, thank you for the great review! See you next time!

March 25, 2019

Wonderful seamless transaction all the way through! I picked up the phone and called Knauz to inquire about different BMW cars and lease options. I was put with Sam Picchietti who could not have been mo More

by gpellini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Mar 29, 2019 -

Karl Knauz BMW responded

We are so happy to hear about your great experience! Can’t wait to serve you again in the future!

March 24, 2019

Patience, Knowledge, Kindness (and some more patience)!!! We had no idea what we wanted to buy (or IF we wanted to buy) when I picked up the phone to call Knauz, knowing they had all of the 3 major brands tha More

by rchagas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Karl Knauz BMW responded

We are so happy to hear about your enjoyable buying experience. Congrats on your new BMW! We love providing our customers with exceptional service! Your kind words and support are much appreciated. Looking forward to seeing you again in the near future!

March 22, 2019

Friendly and professional Everyone at this dealership is friendly, helpful and very knowledgeable of their products and services. I can always count on them to address the smal More

by KathyinLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Karl Knauz BMW responded

We sure are happy to hear about your AWESOME experience! We strive to provide our customers with a top-notch, professional service experience. It was such a pleasure to serve you, we truly appreciate your business and loyalty! See you next time!

March 21, 2019

Purchased a CPO 2018 X3 M40i I had been looking into purchasing a 2018 X3 M40i, but was waiting to find a model that had all of the options I wanted. When I found Knauz, I was hap More

by Daniela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kwasman, Scott Adduci, Brandon Helbig
Mar 29, 2019 -

Karl Knauz BMW responded

Thank you for such an awesome review! We are so happy to hear about your great experience here at Knauz. We greatly appreciate your business and loyalty and look forward to continuing to support you in the future!

March 16, 2019

New BMW Sam was awesome to work with! His customer service was above par and his knowledge of all the products was impressive. Thanks Sam, love my car! More

by Sarasulfridge@SAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Karl Knauz BMW responded

Thank you so much for sharing your buying experience! Congrats on your BMW! We greatly appreciate your business! We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.

March 13, 2019

New car purchase Extremely seamless process from first contact to final transaction. Rolly Davidson made sure we understood all of the transactions and was very helpf More

by BMW gear head
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Mar 13, 2019 -

Karl Knauz BMW responded

Thank you for such an awesome review! We are so happy to hear about your great experience here at Knauz. We greatly appreciate your business and look forward to continuing to support you in the future!

March 10, 2019

A stress free experience We have bought many BMW's from multiple dealerships and our recent purchase of a CPO'd 328xi Sportwagon was easily the best. Steve Kwasman was extrem More

by mstrward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kwasman
Mar 11, 2019 -

Karl Knauz BMW responded

Thank you for sharing such a great review! We greatly appreciate your business and look forward to seeing you again in the future!

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