
Karl Knauz BMW
Lake Bluff, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Best car buying experience ever ! Starting with Bob Graziano to Bob G. In sales to Spencer the genius and Doug in finance - my experience was incredible. Bob in sales listened to my ne Starting with Bob Graziano to Bob G. In sales to Spencer the genius and Doug in finance - my experience was incredible. Bob in sales listened to my needs and respected my budget. He then matched me with the perfect car. Doug explained every step of the way of my lease. Spencer was thorough and patient when walking me through the functions of the car. The group at Knauz made my car buying experience easy and enjoyable! More
What a pleasure Recently traded in our 2012 X5 for a 2019 X3 M40i and had the pleasure of working with Rolly Davidson. He was patient, thorough and honest - spent as Recently traded in our 2012 X5 for a 2019 X3 M40i and had the pleasure of working with Rolly Davidson. He was patient, thorough and honest - spent as much time as we needed. A very professional experience. We highly recommend Rolly and Knauz BMW if buying in the North Shore of Chicago - there really is no comparison as he / they exceed expectations- More
forward collison warning does nto work whether it is fair to blame the dealer for what I believe are design flaws in my 2018 MB C300 is questionable. The service mgr. has been very cooperat whether it is fair to blame the dealer for what I believe are design flaws in my 2018 MB C300 is questionable. The service mgr. has been very cooperative but has no way to repair what I believe are design defects by MB. I wrote to Mr. Bill Knauz (the owner) and never even received a reply from him or anyone else! In my opinion, the forward collision avoidance system (AEB) in my 7 mo. old 2018 Mercedes C300 SIMPLY DOES NOT WORK. I special ordered the car with the 997 pkg that includes, Driver Assistance, BAS+, and distronic I have been close enough to stopped or slowed down vehicles on the highway, that it should have at least alerted me (beeped) if not started to auto brake. During my 8,000 miles of driving, I have had cars cut in front of me or turn in front (as they went through a red light) and there has been no alert much less any braking. In addition, I was surprised to find that this vehicle apparently DOES NOT HAVE rear cross traffic alert other than perhaps from 2 feet away. That is, if I am backing up and there is traffic coming from the side, there is no alert! Even worse, if there is a pedestrian BEHIND the car or walking behind it, there is no alert other than if they are 1-2 ‘ away which is much too close to be able to stop. Granted, the rear camera works fine, but if my head is turned to look back as I am backing up, I cannot see the screen on the dash. The MB manual states: “if active brake assist detects that there is a risk of collision, you will BE WARNED VISUALLY AND ACOUSTICALLY. If you do not react AUTONOMOUS BRAKING CAN BE INITIATED IN CRITICAL SITUATIONS.” And further that “autonomous braking works at 4-124mph for moving objects and 4-31 mph for stationary objects.” I have made at least 4 visits to two different MB dealers and all they will tell me is that “their computer shows no problem.” they are unwilling to drive the car to attempt to simulate when AEB should work. All of these are common features on MANY $35,000 vehicles in 2018; I have driven some of them and the alerts and auto braking + rear cross traffic and rear pedestrian alert works very well. MB corporate is incredibly uncooperative which is truly shocking for a company that prides itself on its safety record and reputation. More
Hands down the best experience! Amazing service! We drove from Northeast Wisconsin to purchase our X5 here...and we’re so glad we did! Rolly Davidson made the experience easy as po Amazing service! We drove from Northeast Wisconsin to purchase our X5 here...and we’re so glad we did! Rolly Davidson made the experience easy as possible and quickly welcomed us to the Knauz family. Thanks for the five star service. I plan to come back for future purchases and would recommend this dealership to any of our friends and family! More
Exceptional Experience! I worked with Rolly to order my "made to order" 2019 X5. From start to finish, it was a great experience! He is a great BMW company representative! I worked with Rolly to order my "made to order" 2019 X5. From start to finish, it was a great experience! He is a great BMW company representative! I love my X5! More
Great Service from Rolly Davidson I recently bought a BMW X1 recently from Knauz and Rolly Davidson assisted me and was so professional. He was calm and did not rush my decision. He w I recently bought a BMW X1 recently from Knauz and Rolly Davidson assisted me and was so professional. He was calm and did not rush my decision. He was informative and positive. Thanks Rolly for giving EXCELLENT service and recommendations!!! Anne Hazen More
Exceptional buying experience We made the decision to drive from West Michigan to Knauz after the poor experience we had at the BMW dealership in our town. From the beginning when We made the decision to drive from West Michigan to Knauz after the poor experience we had at the BMW dealership in our town. From the beginning when I inquired online about an X4, Yale was so helpful and friendly. The dealership was able to get the car ready quickly so we could come see it on our days off. Yale kept in touch and sent us pictures and assured us the car looked great so we wouldn’t be wasting our time driving there. When we saw the car, we were amazed, it looked brand new! Yale went on the test drive with us and was able to explain all the features of the car (something that didn’t happen when we did a test drive in Grand Rapids). When it came to buying the car, Yale showed us all the comparables and Knauz had the best price, but they even took off a little more for us driving all the way there. The financing process was great and no pressure to buy extra warranties, products, etc like had happened with our last used car. They even kept our car overnight (covered up inside!) and had a BMW genius meet with us the next day to set our car up (nav, phone etc) for the ride home. We can’t say enough about the great buying experience at Karl Knauz and everyone we worked with there. We will keep them in mind for ours and family & friends next BMW purchase! More
wonderfull experiance I just purchased an X2 and my experience with Bob was fantastic. Everything was quick and efficient. Yale contacted me to find what options were impo I just purchased an X2 and my experience with Bob was fantastic. Everything was quick and efficient. Yale contacted me to find what options were important for me and had everything prepared for me when I arrived and made the entire process very quick, streamlined and efficient. Scott and Doug were very helpful and a pleasure to finalize the process. overall a wonderful experience More
Extremely Pleased Extremely pleased with my experience with my BMW X3 purchase at Knauz. My advisor, Bob Geisheker, was knowledgable and helpful. He wanted to put me Extremely pleased with my experience with my BMW X3 purchase at Knauz. My advisor, Bob Geisheker, was knowledgable and helpful. He wanted to put me into the vehicle that best fit my needs and price point. The negotiation was low key, and along with the current rebates, I came away a very happy customer. The car delivery process was excellent. I know I can contact Bob or any other employee of Knauz and know they are looking out for me. More
Outstanding Experience I was searching for a lease on a new BMW, as a returning customer my present BMW lease was coming to an end. I had multiple conversations with with th I was searching for a lease on a new BMW, as a returning customer my present BMW lease was coming to an end. I had multiple conversations with with the another dealship in which I had purchased 2 other luxury vehicles within the last 36 months. I was met with slow to no return calls, emails, and poor customer service. I was also told that my car of choice and price point was a long shot at best and was unrealistic. Frustrated, I had a friend who connected me with Bob Geisheker of Knauz BMW. Bob was OUTSTANDING! Not only did he quickly reply to my request, but he offered me multiple options to meet my need and price point. He did this within 7 days, along with his expert team members Doug Kemp and Spencer Parker, Bob had me in and out the dealership with an hour. As a busy professional with limited time and specific expectations, I am sold on Knauz and Bob Geisherker. It was the BEST experience I have had with a luxury dealer. More