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Karl Knauz BMW

Lake Bluff, IL

4.6
1,289 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,289 reviews

October 01, 2016

"Great experience !!!" It was a great experience and pleasure to deal with Bob (Geisheker). From the first day we talked, to the day when we drove our new car home, it was More

by Dorota and Jacek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci, Jon Jakubco
Oct 03, 2016 -

Karl Knauz BMW responded

Thank you for your feedback! We are so happy to hear you had a great experience at Knauz BMW and we know Bob, Jon and Scott will appreciate your kind words. If we can assist you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new BMW!

September 30, 2016

First time at Knauz. Great experience! My first time visiting Knauz. Extremely professional people. Seamless process from calling for appointment, to test driving car, to making a purchase. More

by Sam M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2016 -

Karl Knauz BMW responded

Sam, thank you for your feedback! We are so happy to hear you had a great experience with Bob, Sam and Doug and we know they will appreciate your kind words. If we can assist you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new BMW!

September 29, 2016

Excellent Service & Value Every contact I have with Knauz BMW Service, specifically Josh Paez , is always a pleasurable experience. The work that is going to be performed is cl More

by Stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Paez
Sep 30, 2016 -

Karl Knauz BMW responded

Stephen, thank you for your feedback! We will be sure to pass along your kind words to Josh.

September 28, 2016

Great experience!!! First time buying from Knauz and Bob made everything so easy. From trading in our car, dealing with service, our loaner, to finding us exactly what we More

by JKBurke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2016 -

Karl Knauz BMW responded

Thank you for your feedback! We are so happy to hear Bob was able to make it a great experience for you and we know he will appreciate your kind words. Thank you again and enjoy your new BMW!

September 22, 2016

Long distance purchase a cinch! I had a great experience working with Ken Gibadlo on buying a car from 900 miles away. He was available for my many questions and went on to help secu More

by LauraFromTheSouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gibadlo
Sep 26, 2016 -

Karl Knauz BMW responded

Laura, thank you for sharing your feedback! We are so glad to hear Ken (and a few others) were able to assist you and make it a great experience. Please do not hesitate to contact us in the future if we can assist with any other automotive needs. Thank you again and enjoy your new BMW!

September 19, 2016

Great experience, again! We have purchased several cars over the years from Knauz BMW. Our latest purchase, an X4, was made simple and stress-free. Bob Geisheker was a consu More

by Richard H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2016 -

Karl Knauz BMW responded

Richard, thank you for your feedback! We are so glad to hear you had a great experience with Bob, Sam and Doug and we will be sure to pass along your kind words. Thank you again and enjoy your new X4!

September 17, 2016

Fabulous experience! First BMW purchase and the experience was fantastic! Bob Geisheker was extremely responsive to questions both online and in person and expedited the More

by KristinW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2016 -

Karl Knauz BMW responded

Kristin, thank you for your feedback! We're so happy to hear you had a great experience with Bob, Sam and Doug and we will be sure to pass along your kind words. Thank you again and welcome to the Knauz BMW family!

September 14, 2016

335i to a 535i After four series 3 going to the 5. Love the 3, get the 335 or 340 series 3, thank me later. Time for the 5 as long trips are in the mix. Great expe More

by Seeker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tech guy. You needed his speciality addition to staff. New offices moved the appearance from the 70 to today, Steve Rayburn, Scott Adduci
Sep 16, 2016 -

Karl Knauz BMW responded

Thank you for the feedback! We are so glad to hear you had a great experience with the BMW team and we will be sure to pass along your kind words. Enjoy your new 5 series!

September 13, 2016

Excellent service and professionalism when leasing car Marek was terrific and he is an excellent salesman and very professional & courteous. Sam was also very professional & courteous and very knowledgable More

by michaelbroker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marek Gryc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2016 -

Karl Knauz BMW responded

Michael, thank you for your feedback! We are so happy to hear Marek, Sam and Doug were able to make it an excellent experience for you. Enjoy your new BMW!

September 12, 2016

Talking to your client advisors makes one at ease. Tisha's explanation of costs is clear. It takes the feeling of uncertainty away. He is patient and respectful. He takes time to type lengthy descripti More

by Carguy
Recommend Dealer
Yes
Employees Worked With
Tisha Akulich
Sep 12, 2016 -

Karl Knauz BMW responded

Thank you for your feedback - we will be sure to pass along your kind words to Tisha!

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