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Kelly Chrysler Dodge Jeep RAM
Emmaus, PA
2,202 Reviews
Kelly Chrysler Dodge Jeep, located at 501-523 State Road, is a full-service dealership that extends its automotive services to Emmaus, PA and all of its surrounding areas. We strive to meet your automotive needs!
Our new and pre-owned vehicles hold only the latest and greatest from Chrysler, Dodge and Jeep; our sales representatives have the experience to know which model is right for each customer. With financing available to back your purchase, you can drive away today in your dream vehicle!
Stop by today at 501-523 State Road to see our current selection. You can also call us at (888) 714-4526 for immediate contact with one of our helpful staff members. Ask us what special promotions we have going on this month!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,202 reviews
January 09, 2018
Body shop’s customer service HORRENDOUS! I’ve wasted over 4 months waiting for this dealership to complete the body work they started back in August. I was told I was to bring my truck back I’ve wasted over 4 months waiting for this dealership to complete the body work they started back in August. I was told I was to bring my truck back a month after they replaced my rusting fender on my 4 year old truck (replaced under warranty.) I was told it would need to have the protective coating reapplied. I have made multiple attempts to contact body shop manager Tim Hollis (over a dozen) to set up this appointment. For some reason unknown to me, Tim has refused to return my calls with the exception of once where he said he’d get back to me. I finally gave up and complained to Chrysler for not completing the job. It is my understanding that Chrysler also had to make multiple attempts to contact Tim Hollis. After months and multiple attempts to get Kelly to complete this task, I was finally told by Chrysler that I will not need the protective coating reapplied and noted my corrosion warranty will not be affected. Until now, I’ve always been pleased with Kelly’s service and Thadd has always treated me respectably. However I am dumbfounded how management at this dealership can just thoroughly ignore it’s customer. Unfortunately, I am taking my future business elsewhere. UPDATE 1/31/18. Steve Parr, the GM of the dealership contacted me after reading my review. He apologized after personally looking into the situation. He was unaware of it and I commend him for the follow up. More
by 13PowerWagon
Employees Worked With
Tim Hollis
Helpful January 09, 2018
I have my Renegade!!! I wanted a Rene for a long time and I finally got it. The experience of buying it was good. The dealer that worked with us was very helpful. She went I wanted a Rene for a long time and I finally got it. The experience of buying it was good. The dealer that worked with us was very helpful. She went above and beyond even after the car was sold. More
by Eunytuny@rcn.com
Employees Worked With
Laurie Arndt
January 04, 2018
Great sails men They cant do enough to help you get what your looking for.Excellent staff.....very satisfied with all involved in finding the jeep that I wanted. They cant do enough to help you get what your looking for.Excellent staff.....very satisfied with all involved in finding the jeep that I wanted. More
by Jeep
December 28, 2017
Purchase of a pre-owned 2014 Honda Accord Anthony was extremely helpful with my purchase of a white pearl 2014 Honda Accord Sport and even helped with my Bluetooth setting ! Thanks for taking Anthony was extremely helpful with my purchase of a white pearl 2014 Honda Accord Sport and even helped with my Bluetooth setting ! Thanks for taking care of me 😊 More
by Sonja
Employees Worked With
Anthony Rago
December 28, 2017
2018 Durango I had a great experience purchasing my new Durango from the group at Kelly. They were able to get me exactly what I wanted at a good price and made me I had a great experience purchasing my new Durango from the group at Kelly. They were able to get me exactly what I wanted at a good price and made me feel comfortable through the entire experience. More
by Cal2084
December 27, 2017
Awesome service dept. Took my Mitsubishi in for service. I can tell you Jesse Lopez and Jim Hillegass are the best!! I will always come to Kelly Mitsubishi. Took my Mitsubishi in for service. I can tell you Jesse Lopez and Jim Hillegass are the best!! I will always come to Kelly Mitsubishi. More
by Lis4271
December 27, 2017
No hassle easiest deal ever Tim Sparrow was great! No pressure and very knowledgeable on the product. I would highly recommend this dealership to anyone looking for a car/suv Tim Sparrow was great! No pressure and very knowledgeable on the product. I would highly recommend this dealership to anyone looking for a car/suv More
by Rosablanco915
Employees Worked With
December 27, 2017
Best experience yet! Ben was so good at listening to what my husband and I needed for a next car. Instead of pressuring us into a car we didn’t really like he listened and Ben was so good at listening to what my husband and I needed for a next car. Instead of pressuring us into a car we didn’t really like he listened and found exactly what we had been looking for. A see less car buying experience with one of the nicest salesperson I’ve ever met More
by Shade2248
Employees Worked With
Ben Pino
December 21, 2017
Amazing service! Amazing customer service. Efficient, timely and courteous. Exceeds my expectations each and every visit. Dave truly cares about making sure that th Amazing customer service. Efficient, timely and courteous. Exceeds my expectations each and every visit. Dave truly cares about making sure that the needs of his customers are met. He listens and addresses all concerns with a smile. More
by Amazing
Employees Worked With
December 19, 2017
Anthony is amazing! Anthony really took the time to take care of us from start to finish. This is the second car we have bought from him and would never go anywhere else Anthony really took the time to take care of us from start to finish. This is the second car we have bought from him and would never go anywhere else! We love him! We bought this car a year after purchasing another renegade and he still remembered us and our names. He is outstanding and truly cares about his customers! More
by Korinna
Employees Worked With
Anthony Rago, Blake Caiazzo
