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Kelly Volkswagen

Danvers, MA

4.6
944 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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72 Andover St.

Danvers, MA

01960

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Showing 944 reviews

July 27, 2021

Jorge was great to work with as he helped me evaluate Jorge was great to work with as he helped me evaluate the inventory for price and mileage for my purchase of a gently used car. He was patient and More

by Janetmsheehan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Kelly Volkswagen responded

Congratulations, Janet! We're happy to know that Jorge was so helpful getting you into a pre-owned Jetta and that he made sure all your questions were answered! Making sure that you have a positive and stress-free experience is super important to us, so we are glad that Jorge provided that! Thank you, Janet, for taking the time to share this with us! We will be sure to pass this along to Jorge!

July 23, 2021

I was going on vacation and my dash lit up with errors. First appointment was 4 weeks away so they said they would run diagnostics to make sure I was safe. Turned out they fixed my car the same day because More

by Cvcmtc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Kelly Volkswagen responded

We are happy to know that everything worked out! It is great that Rachel made sure both you and your car were taken care of and that your vacation was not interrupted! It means a lot to us knowing how helpful and attentive Rachel was and that everything ran smoothly! Thank you for taking the time to share this with us! Please feel free to reach out if there is anything else we can do!

July 16, 2021

It was quick and easy to deal with Anthony and Kelly VW. Anthony was very friendly and helpful. I was able to buy my car and get it in the same week. Thank you Anthony! More

by Cjlawrence0694
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lazzaro
Jul 19, 2021 -

Kelly Volkswagen responded

On behalf of Anthony, thank you! We are happy to know that you had such a pleasant experience and that Anthony was so helpful and friendly. Enjoy your new car!

July 14, 2021

Dealership was great. Anthony was the key. He helped us find solutions and was as attentive as we could have ever asked for. He was available to us at all times and was very responsive. I will be recommend More

by Pete
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Lazzaro
Jul 19, 2021 -

Kelly Volkswagen responded

Congratulations on your new VW, Pete! We're happy to know that Anthony was so helpful and made sure you were well taken care of! Thank you, Pete, for sharing your experience with us!

July 09, 2021

I highly recommend Kelly Volkswagen. Anthony and Barry were great. I'm so happy with my new car and my experience overall at Kelly Volkswagen. More

by KristeninSalem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lazzaro
Jul 14, 2021 -

Kelly Volkswagen responded

This really means a lot to us, Kristen! We are happy to know that Anthony and Barry were so helpful getting you into your new VW and that you had a great experience. Thank you, Kristen, for your recommendation!

July 08, 2021

Wonderful service! Beautiful car! Would definitely recommend Anthony to anyone who is in the market for a new car. Would come back again. Thank you for a blissful experience. More

by katrina.sanchez521
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lazzaro
Jul 14, 2021 -

Kelly Volkswagen responded

Congratulations, Katrina! We are happy to know that Anthony and Barry were so helpful and made sure you had a great experience! Thank you for sharing!

July 06, 2021

Jorge was great! Very attentive and detail oriented. I absolutely love my new Taos! Everyone I met with was super helpful and knowledgeable. I’m happy to be in the VW club! Thanks, Jorge! More

by brandonkey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Kelly Volkswagen responded

Congratulations on your new Taos, Brandon! We are happy to know that Jorge was so helpful and friendly and made sure you had a great car-buying experience! Thank you, Brandon!

July 05, 2021

Jorge made us feel welcome and at ease right from the start. He listened to what we said we wanted and addressed all of our questions and requests. The process of buying our new car was an enjoyable ex More

by Kendemoura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Kelly Volkswagen responded

Wow this really means a lot to us! We are happy to know that you had the opportunity to work with Jorge and that he took excellent care of you! It is great that in the process of getting into a new car, Jorge made sure the experience was enjoyable and that all your questions were answered. We cannot thank you enough for this kind review - we will be sure to pass this along to Jorge!

July 03, 2021

They showed hospitality and even had good info. on a car, not of VW make. More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Kelly Volkswagen responded

That is great to hear, Scott! We are happy to know that Jorge took excellent care of you and made sure all your questions were answered! Congratulations on your Subaru!

June 24, 2021

I had a fantastic experience! Jorge is the best…Thanks! More

by Colbiness
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Said Bousbaa
Jul 07, 2021 -

Kelly Volkswagen responded

On behalf of Jorge, Barry, and Said, thank you! We are happy to know that you had a fantastic experience and that everything ran smoothly!

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