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Kelly Volkswagen

Danvers, MA

4.5
959 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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72 Andover St.

Danvers, MA

01960

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Showing 959 reviews

November 22, 2019

Friendly; Knowledgeable; and very professional!! Enjoyed being treated exceptionable from our salesman, Peter Simmons along with the business manager, Barry Gagne....et al!!!!! Also included is the s More

by stink1220
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Said Bousbaa
Dec 09, 2019 -

Kelly Volkswagen responded

You deserve that type of treatment! We're glad that Peter, Barry, and Said were great to work with and took excellent care of you. Thank you for taking the time to share your experience with us!

November 15, 2019

This dealership's customer service was outstanding and should be example to others. Staff knowledgeable, personable, and make customers feel very comfortable. Would highly recommend. More

by Nicolegriffin12
Recommend Dealer
Yes
Employees Worked With
Jonathan Mato, James Richard
Dec 09, 2019 -

Kelly Volkswagen responded

Hi Nicole! We're happy to know that you received outstanding customer service and that everyone you worked with was so helpful! Thank you for the recommendation!

November 08, 2019

Loved to work with Ramon: as good as his word, fast in execution, and delivers on promise. Satisfied with the car we purchased, so far, as it’s only been 48 hours. The facility is quiet Wand accommoda More

by 4Motion white
Recommend Dealer
Yes
Employees Worked With
James Richard, Ramon Bejaran
Nov 13, 2019 -

Kelly Volkswagen responded

We're glad to hear that! It is great to know how helpful and professional Ramon and James both were! We're pleased that you are satisfied with the car you purchased and that you enjoyed our facilities as well! Thank you for sharing your experience with us!

November 08, 2019

Thorough, friendly and honest! This is the second car that we have purchased here in under 2 years. There’s no pressure and great guidance from start to finish. I am sure all sales advisors are just as g More

by Hall Family
Recommend Dealer
Yes
Employees Worked With
Anthony Belmonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Green
Nov 13, 2019 -

Kelly Volkswagen responded

Hello Hall family! Thank you for taking the time to share your experience with us! We are glad that both Anthony and Barry were great to work with and that they took excellent care of you from start to finish. Enjoy your new car!

October 29, 2019

Professiional handlining of my work request. I had an oil change and recall job done on 10 /28 /19.I was greeted by a gentleman who greeted me immediately at 7:30am and listened intently to what More

by tjp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Poirier
Nov 13, 2019 -

Kelly Volkswagen responded

On behalf of Dave, thank you for sharing your review with us! We are glad that Dave took excellent care of you and your vehicle and that he made sure that everything was handled in a timely manner. Thanks again for your feedback! We will be sure to pass it along to Dave!

Nov 13, 2019 -

tjp responded

I was an English teacher for 36 years so the misspellings in the header to my review was a bit disconcerting. /tjp

October 11, 2019

Great experience Anthony Belmonte was great, answered all of our questions, was there with recommendations and gave us time to talk it over. Great job!! See Anthony if More

by Diverpaul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Belmonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecily Francis
Oct 16, 2019 -

Kelly Volkswagen responded

On behalf of Anthony, Barry, and Cecily, thank you, Paul, for sharing your experience with us! It is great to know that Anthony was so helpful and made sure to answer all of your questions. We are also happy to know that Barry was your go-to finance guy and that he explained everything in such a friendly manner. Thank you again for sharing your feedback with us!

October 10, 2019

Great experience at Kelly Volkswagen! Anthony was very helpful in the sale of our new car. Would definitely recommend to others. We love our Atlas. More

by Tara
Recommend Dealer
Yes
Employees Worked With
Anthony Belmonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Kelly Volkswagen responded

Thank you, Tara! We are glad that you had a great experience and that Anthony was so helpful in the sale our your new Atlas! We appreciate the recommendation!

October 04, 2019

Jen was great to work with, very friendly. I have always had a great experience at Kelly VW buying a new car or for service. More

by Jenbeau
Recommend Dealer
Yes
Employees Worked With
Jen Swafford
Oct 07, 2019 -

Kelly Volkswagen responded

We are pleased to hear that! It is great that Jen took great care of you and that you have always had a great experience with us! Thank you for sharing your feedback with us!

September 21, 2019

10000 mile checkup Everyone was very polite and knowledgeable. Car was taken right away and I was updated frequently as to the status. Recall was dealt with efficiently. More

by Ldarisse
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Kelly Volkswagen responded

We are pleased to hear that! It is great to know how polite and knowledgable everyone was. Thank you for sharing your feedback with us!

September 13, 2019

Good dealershipju Anthony and Berry were great to work with.They went out of they way to make sure everything was right. I would buy from them again.Thank you Glenn F More

by Jodylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Belmonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2019 -

Kelly Volkswagen responded

We are glad to hear that, Glenn! It is great to know how awesome Anthony and Barry were to work with and that they went out of their way to make sure everything ran smoothly. Thank you for sharing your experience with us!

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