Kelly Volkswagen

2014 VW Passat Good Afternoon, I Want To Thank Very Much To Tara Arnold For Texting And Calling About The Update On My 2014 Volkswagen Passat. She Is Very Informal Good Afternoon, I Want To Thank Very Much To Tara Arnold For Texting And Calling About The Update On My 2014 Volkswagen Passat. She Is Very Informal About The Situation About My Vehicle. I Came Into The Dealership Where I Bought About Two Months Ago On A Saturday Afternoon Without An Appointment About Ice And Snow On My Rims. She We Will Take Care Of It No Problems Because The Vehicle Was Shaking And Vibration Down The Highway. But I Mention Another Issue About The Vehicle That The Rear Window Defroster Was Not Working Probably And It Will Take Time To Diagnostics The Problem. So She Gave Me A Loaner Car With No Questions At All. That Was Stressful Free With No Hesitations At All. That is Excellent Customer Service. Thank You Again From A Kelly Volkswagen Client More

Top Costumer Service Gerorge and Said were more then accomdating to help me get in to a new lease early, when I had gone over my mileage. They listened, and worked with my Gerorge and Said were more then accomdating to help me get in to a new lease early, when I had gone over my mileage. They listened, and worked with my needs and concerns, making it most importantly, affordable for me! George went above and beyond, speaking with VW on my behalf, regarding charges for breaking my lease early. I work in costumer service, and these guys are not shy of delivering the best! I appreciate all they have done for me! I love my new car, and I will be a costumer of this dealership for a long time! Thank you George! More

Fast, and accurate contact. Super friendly staff! Anthony was a great salesman. He accommodated my crazy schedule and all my needs. The whole process was fast, easy and friendly. I am never excited wh Anthony was a great salesman. He accommodated my crazy schedule and all my needs. The whole process was fast, easy and friendly. I am never excited when I am in the market for a new car, but Kelly VW eased all my anxiety and I was very happy with the whole experience. Will gladly return when the need arises again. -J.Fields More

Dead battery in below zero temps Kelly service is THE BEST. Other local parts stores, gas stations were all out of batteries and AAA wasn’t answering the phone. Kelly had me back on Kelly service is THE BEST. Other local parts stores, gas stations were all out of batteries and AAA wasn’t answering the phone. Kelly had me back on the road in an hour AND with a gleaming car wash! It doesn’t get any better than THAT. Oh, and their advice about a fuel additive in this weather was greatly appreciated. More

One of the best experience i've ever had dealing with Tara One of the best experience I've ever had with any car dealer. Tara from the service team has been extremely helpful and very professional. Very impres One of the best experience I've ever had with any car dealer. Tara from the service team has been extremely helpful and very professional. Very impressive!!! On the top of her Job More

New lease Best experience ever!! From beginning to end they were all there to help me. No back and forth haggeling just honest and straight forward😀high Best experience ever!! From beginning to end they were all there to help me. No back and forth haggeling just honest and straight forward😀highly recommend this dealership and Leighanne! More

Excellent service ! Been here several times. Prompt and timely service when others struggle to meet the same level of expectation. Friendly and attentive service all th ! Been here several times. Prompt and timely service when others struggle to meet the same level of expectation. Friendly and attentive service all the time. More

Always a good experience at Kelly I recently turned in my Jetta TDI Sportwagen, but for the 6 years I had it, Kelly serviced it. Dave in Service helped me through normal maintenance vi I recently turned in my Jetta TDI Sportwagen, but for the 6 years I had it, Kelly serviced it. Dave in Service helped me through normal maintenance visits and warranty repairs. He’s attentive, courteous, and free with advice. I even didn’t mind waiting for services to be done because of the clean and work-friendly waiting area. Just had them inspect a pre-owned I’m buying elsewhere and I plan to go back for future services. More

Super great friendly and professional treatment I like the part that they take a video, when checking your car, clearly can see problems found, service advisors explain and recomend with honesty an I like the part that they take a video, when checking your car, clearly can see problems found, service advisors explain and recomend with honesty and knowledge, super courteous. More

Express service Service was very good. Went in for a bad battery they replaced quickly and even took care of an outstanding recall I had. The person in service I deal Service was very good. Went in for a bad battery they replaced quickly and even took care of an outstanding recall I had. The person in service I dealt with was very helpful. More