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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,816 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,816 reviews

March 16, 2020

I just leased my New 2020 Sahara from Ganley Village Chrysler Dodge Jeep Ram and I love it!!! I got excellent customer service from the managers and my sales rep Todd Roske! He was extremely professiona More

by Ingrid
Recommend Dealer
Yes
Employees Worked With
Kenny Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Roske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Waterwash, Whitney Huxel
Mar 17, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the amazing review, Ingrid! We are so pleased to see that our team exceeded your expectations. Congratulations on your new Jeep; have a great day!

March 15, 2020

Accommodating and Comfortable We spent the morning at a used car lot looking for a reliable used SUV for my girlfriend, and contemplating what seemed to be a deal too good to be tr More

by kyleRx+
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Waterwash, Bobbi O'Lander
Mar 16, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the positive feedback! We are happy to know that you and your girlfriend had a good car buying experience with us and with the help of Nick who was knowledgebale and professional. It is also great to know that Jim and Bobbi were helpful during your visit. We value your business and we are always here to help!

March 14, 2020

Great place to buy a vehicle! No stress or pressure!! Thanks Todd! What a great experience and now we have a brand new vehicle for the summer! More

by cruisejanet
Recommend Dealer
Yes
Employees Worked With
Todd Roske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thanks for your feedback! It's wonderful to know that Todd has provided you with such great care. Congratulations on your brand new vehicle! Please let us know if we can be of assistance again. We are here to help!

March 07, 2020

I had a great experience at Ganley Mentor and would recommend them to all my friends and family. Todd and Justin could not have been more accommodating and more pleasurable to work with More

by connie.molica
Recommend Dealer
Yes
Employees Worked With
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Roske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Connie, Thank you for taking a moment of your day to share your great experience. We appreciate the recommendation. We'll be sure to thank Todd and Justin for providing you with such a great level of care. Please do not hesitate to reach out if we can do anything for you. Our team is happy to help.

March 07, 2020

Felt like working with family I did not intend on going to this dealership when I started my car search. I was at another dealership and was told they can't make the finances work More

by Jcannizzaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Waterwash
Mar 08, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Congratulations on your car! It's wonderful to know that Nick has provided you with such a great level of care. Please do not hesitate to reach out if we can assist you with anything else. We are here to help.

March 06, 2020

Great customer service! Tom Wiant did a great job finding the right car for me! He listened to my needs and worked around my budget. Jim Waterwash made the financial part a b More

by Christine W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Waterwash, Tom Wiant
Mar 06, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Christine, we appreciate your review and your business! We'll let Tom and Jim know to keep up the excellent work. Just let us know if there's anything else we can do for you!

March 06, 2020

Pricing is the best around. Nick and staff were interested in making the right sale. Because they are so busy, the delivery was unprepared and slow. More

by dantonetti023
Recommend Dealer
Yes
Employees Worked With
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Artino
Mar 06, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for sharing your review! We're glad that you had a positive experience with us, but we apologize that the delivery didn't meet your expectations. We'll be sure to pass along your feedback to our management team - we're always working on improving! We truly appreciate your business and hope to see you again.

March 05, 2020

I had been looking for a new to me car for quite some time and Nick helped me every step of the way. I originally looked at some Dodge trucks but was pleased to find something more suitable for my commut More

by Adambeebe
Recommend Dealer
Yes
Employees Worked With
Nicholas Artino
Mar 06, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the positive feedback! We are happy to know that you had a good car buying experience with us and with the help of Nick. We value your business and we look forward to any future visits!

February 24, 2020

I had a great experience with Troy and Al. They made my new Wrangler purchase very easy and quick. I appreciate their diligence and communication throughout the process. Hasell was also great on her follow More

by Kelley S.
Recommend Dealer
Yes
Employees Worked With
Troy Rossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hasell Reynoso-Restly
February 20, 2020

Great service! Brian Butch did a great job getting me the car I wanted. The entire staff was friendly and helpful. I would recommend them to anyone. I love my Jeep! More

by asugar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Waterwash, Brian Butch
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